University Credit Union - Forest Avenue

Philippa Grace

Excellent experience setting up my first credit union account today - Jared took the time to explain all my anxious/silly questions, the pros of credit unions, and walked me through every step. I have always felt like I need the “gentle approach” appointments for my banking that I get for my dog at the vet…money fear is huge! No appointment was needed but they kindly set one up when my partner texted (yes, their text line is awesome!) and explained my nervousness. It was awesome to have honest conversations about money with real humans after many rough years at a big bank. Any questions I have, I feel comfy calling and asking for help. Obviously it is day one but my partner has been a member for ages and I know I’m in good hands with UCU.

Jennifer Felt

Thank you. You turned a frustrating experience around. It's too bad that Randy and Hannah weren't equipped to provide the same experience initially. Thanks for listening.

Nate C

Financed a loan through UCU and finally having it paid off today. It was a smooth experience and they were very accommodating. Wicked easy to go to any credit union and ask for a shared branch transaction.

Deborah Thomas

they have charged me overdraft fees when there is enough money in my account to cover the costs! Do not explain just confuse, going to a credit union that is more honest