Address: 823 Forest Ave, Staten Island, NY 10310, USA
Phone: +17185240900
Sunday: 9AM–5PM
Monday: 9AM–6PM
Tuesday: 9AM–6PM
Wednesday: 9AM–6PM
Thursday: 9AM–6PM
Friday: 9AM–6PM
Saturday: 9AM–6PM
Javey Du
Nice review 4.5 out of 5,maybe i am the unlucky one,This is the result after wash. Be honestly, I would like to go to $10 machine wash, i pay money want to clean up my car, not just pour some water in my car. $27 for Suv, no more next time. BTW, they are not close 6pm, they close the gate in 5:15pm.
ANNE MCKEE
I have been going to Danny and his crew for the past 10 years. My car always looks like it just came out of a dealership, BRAND NEW! I scratched my car because of an overgrown shrub, Danny was able to buff out all the scratches. I thought i was going to have to go for a new paint job. Best wishes for continuous success!! Anne McKee
Margherite L
This was my first time using this car wash. Got a new car, so I thought I’d try a hand wash this time around. I was excited and had high expectations. The prices are higher than the average car wash ($20 for an exterior wash for an SUV) but I figured it would be worth it. There were 5 cars ahead of me but the guys moved the line along very quickly. I wasn’t sure if I should stay in the car or not, so I started to ask one of the guys, and he cut me off and pointed to the board and said “prices are on the board.” I again started to ask if I should get out of the car, but he ignored me and went back to cleaning. Maybe he doesn’t speak English, but he could at least have gotten someone else to answer my question. The next guy who wrote up my ticket was very nice and answered my question. The car got washed and then I drove to the area where they dry. Again, had no idea what to do, so I tried to get a worker’s attention to find out where to pay. Another customer told me to go inside. Inside, there are a variety of guys ‘hanging out’. One was smoking a Jul. It’s very small and no one is wearing a mask. It doesn’t phase me because this is Staten island 🙄, but it’s good for a potential customer to know if that’s important to them. The owner (I’m assuming) is behind the counter with a young boy (his son?). Owner doesn’t say a word, but his son is a total sweetheart and takes my cash. He’s polite and pleasant, very nice to deal with. He was the best part of this experience. I went outside and one of the workers gave me the thumbs up. I assumed that meant I was done. No thank you, just a thumbs up. I left the car wash and pulled into the convenience store next to them to get milk. That’s when I saw how bad the actual wash was. There was still salt all over my car and the back doesn’t look washed at all. I probably could have done a better job myself with dish soap and a rag. Sadly, it was a complete disappointment, and a total waste of time and money. Response to owner response: it “seams” amazing to me that instead of apologizing for a bad experience and inviting your customer to give you another try, that you’d go on the defensive. A simple ‘I’m sorry, we failed this time’ would have gone a long way. But yes, let’s find excuses and make it the customer’s fault instead of yours. 👏🏻👏🏻 I didn’t come back because I knew it would be a hassle. Judging from your response I was right. Eventually, long lines get shorter when the service is this bad.
Tony Peluso
I think I have tried every carwash on Staten Island. Once I went to Brighton Hand Car wash a few years ago I became a customer for life. The crew does a amazing job. They are extremely professional and care about their customers. The owner Danny is a great guy who treats all his customers like family. If you love your car like I do be sure to go to Brighton Hand Car wash. You will never be disappointed !
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