UFC GYM Oxnard

Barajas Barajas

BEWARE!!! I moved to Texas, and I personally went in to cancel my membership. Guess what? I was denied the termination form because I didn’t give them 14 days it was more like 13. 2 years later, and my credit is horrible thanks to ufc gym . They still will not cancel my membership as we speak . I have talked to 3 general managers saying they will take care of the matter, yet I’m still being billed . The staff is horrible, very unprofessional, and rude . Don’t sign up, it’s a trap!

Taleia Mueller

I LOVE this gym!!! I just moved to Oxnard from LA and went to Equinox for years - UFC blows any gym out of the water!! Justin the assistant manager is incredible - everyone is super helpful and nice - the facilities are spotless! I highly recommend this gym. Thank #UFC

Nicola Slater

Beware! Check your bills CONSTANTLY. We were among the very first to sign up. Strike 1: we prepaid for a year but yet were still getting charged monthly. We were quick to change to monthly and request a refund for the year as we could see from the length of time to even try to resolve this that they were very unprofessional. Strike 2: we requested a freeze on my wife's account as she was training in a new job and traveling non stop so wanted to wait until she was through with it and then back home once completed. Still were charged. Strike 3: random large charges. (Wife now was 3 and done so she cancelled) I gave them one last chance. Strike 4: they had SERIOUSLY messed up who they were charging and had been charging the wrong account for a year but then tried to say it was our confusion!! Long story short we have over paid, they refunded part of the incorrect charges and are trying to say it was resolved when in actual fact it is not. They still owe us money and I have the proof that I requested the freeze well over 21 days in advance of the month they indeed ended up charging us for and refuse to refund even although I have ALL the emails. Add on to the fact I sent email after email after email and nothing was taken care of. Only when I went in were things SORT of dealt with. Don swore he would contact corporate and get it resolved and come to find out after numerous emails and then get another visit, no email was sent. I had to sit in front of him to see an email be sent. Chasing up a general manager should not be the job of a customer! It is no wonder they can't keep staff or members. Revolving door of new trainers and management. From what I'm seeing there is a common denominator for billing issues. Check your statements!!!! And don't expect any friendliness or customer service from Denise. So much for the customer always being right (and like many others, I have proof we are)

Mely R.

I parted ways with UFC on Friday after purchasing 12 private jujitsu lessons back in September which I only attended 8 of them and decided not to go back. Here are some pros: the coach is very knowledgeable and talented. The lessons are extremely fun and you can learn fast. It's definitely a good workout. Here are the cons: The mat has a forever horrible smell, by the second lesson the coach made a weird comment about me paying for conditioning not jujitsu. I told him to talk to his manager because I paid for jujitsu private sessions. Just because I'm in good shape doesn't mean I have to pay more. One lesson was only 40 minutes long because the coach was late and also ended the class sooner. The instructor literally canceled one morning 15 minutes before the class and I was basically pulling in to the parking lot . Some lessons were 50 minutes. When I showed up for a lesson he decided to have another guy join without asking me and that's it's not ok. I called to talk to manager twice and was told I was going to receive a call. Nada. I finally had to go in person to cancel and pay them more money for the gym membership. I told the people in the front desk what happened they said the manager was in meeting of course. No one cared. So my advice is take your money to small family owned Martial Arts academy where people are hopefully more professional and considerate of your time and money!