CarMax

Category: Used car dealer in Danvers, Massachusetts

Address: 161 Andover St, Danvers, MA 01923, USA

Phone: +19787749370

Opening hours

Sunday: 12–7PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 9AM–9PM

Reviews

Jonathan Snyder

Aug 17, 2022

I had such high hopes after referring many people over the years... I placed an order for a vehicle(LX570) that was out of state to be shipped to the local Danvers store on 8/1. I received emails updating me frequently about the status of the vehicle including one on 8/2 and another on 8/5 stating I should expect to be able to test drive the vehicle in Danvers on 8/13. On 8/8 an email that the vehicle was in Danvers being prepped for me to drive with an estimate of 8/12 and I will be contacted. I had not heard anything by the 16th so I looked at my CarMax profile to find the vehicle was not listed as reserved any longer. I then found out the vehicle was shipped from Danvers on the 13th to PA. What? Today I called to ask what happened-spoke with someone very nice on the phone who asked her "lead" and then told me that CarMax made numerous attempts to reach me when the vehicle was ready. NOPE! NO emails, NO phone calls, NO texts. I asked her to look into further and just wanted my $199 shipping refunded at this point. She called me back this time to say (I don't think she believes her co-workers)that I canceled the order. NOPE! CarMax is now stating that when I had my appt on 8/8 to figure out the trade-in value of my Jeep, I told the rep that I wanted to cancel the order on the shipped vehicle. NOPE! I spent $199 to move the vehicle to Danvers so that I could test drive and possibly buy. Danvers CarMax, please refund my shipping fee and STOP THE LIES! August 13 3:28 PM Departed from CarMax Danvers 8:47 AM Shipping order received by CarMax Danvers August 16 4:21 PM Arrived at CarMax King of Prussia

Raquel Chakra

Jun 29, 2022

It was very good overall. Disappointing to have price change one day to the next by $500 because my quote expired. I was at the dealership both days but was missing a document on the last day my quote was valid. That said, the employees on the phone and in person at the dealership were helpful and efficient.

Adam Edwards

May 22, 2022

I sold my car easily in under an hour, with 5 minutes of upfront prep work online answering questions in order to get the initial offer and appointment. The estimate was accurate and reflected my car's condition when inspected, and it was a fair offer when compared to other online platforms (such as Carvana). The process at the CarMax location for check-in, inspection, and sale was straightforward and pleasant. I would definitely consider CarMax in the future.

Larry D'Alessandro

May 11, 2022

We were selling them our car. Clean, modern facility. Very easy process. Honored the online estimate after verifying the car's condition. Took 90 minutes start to finish. Personnel were extremely professional and well versed in all aspects of the process. Couldn't ask for a better experience. Highly recommend them.

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Questions & Answers

Do you have hounda pilat EX-L2016 with lowe maile

Neda Khani | Sep 6, 2018
Ej Hernandez | Sep 6, 2018

Not at the moment

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Do you have a 2007 Ford F150 XL 2dr. Pickup with8ft.bed in stock

Steve Barusso | Sep 5, 2020
Rob Caron | Sep 5, 2020

Try the website

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Do you buy cars

David Birmingham | Sep 6, 2019
Josue C | Sep 6, 2019

yes

do you offer come to me for test drive in beverly mass?

Cindy Climenson | Aug 6, 2022
Tammi Granese | Aug 6, 2022

That's a great question. But I don't think so. You should call them to verify.

Recently I was going to purchase a new car from a dealer, I told the dealer that I was trading my truck in to CAR MAX. The dealer informed me that Car MaX would issue me a 1099 tax form at the end of the year, is this true? How could this be??

Paul Ricci | Jul 7, 2022
Robert Emmertjr | Aug 6, 2022

It like getting your tax information The year

What are the Covid safety practices like here?

Anonymous | Sep 5, 2022
Diane Bishop | Sep 5, 2021

The Covid safety practices are great here. Everyone wears a mask and there is hand sanitizer throughout. All of the desks are 6 feet apart.

i need to trade my truck in towards a purchase. do you take trades ?

greg ciulla | Sep 5, 2020
Kathy Huff | Sep 5, 2020

If you're at all good at negotiating, you'll do better on both trade-in and used car price playing the game at a traditional dealership. I was surprised to find CarMax about 10% higher priced when I bought recently

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Do they have representatives who speak Spanish?

Erick De La Cruz | Sep 5, 2020
Christopher Dee | Sep 5, 2020

Yes just have all your paperwork in order

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What about registration do they do it

Rod Spoor | Sep 5, 2020
Steve Solano | Sep 5, 2020

My experience was with selling CarMax my car....I did not buy a car from them so I don't know if they do registration

Can I see a sample copy of the "125 pt inspection"? Can I see a sample copy of the extended warranty? Can I see a sample copy of the historical history? (and can I be assured the auto has never been in a wreck? - how?)

David S | Sep 6, 2019
Steve Solano | Sep 6, 2019

They go over everything with you. CarMax does a great job of relaying information

How are they with getting you approved with bad credit

Kristina Vieira | Sep 6, 2019
Robert Amato | Sep 6, 2019

Good but don't trade your car in they will give you nothing for it

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Do you have any kia soul under 10000

Jack Miller | Sep 6, 2019
Josue C | Sep 6, 2019

check the website

Do you have any Subaru Imprezas?

STEVEN CONNOLLY | Sep 6, 2019
Jay Patel | Sep 6, 2019

Please check the inventory online

Do have any Canyon trucks?

Nancy Deon | Sep 6, 2019
Nancy Deon | Sep 6, 2019

Give me your recommend been in car business over 20 twenty. MSN azver of east ciSt Nd midwest de az lctver

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Do you have a 2015- 2016 Honda CR-V withelectric seats, back up camera, serious xm, leather seats

Jean Rosano | Sep 6, 2019
CK LEE | Sep 6, 2019

Please contact to dealer. . . So many options they have...

Do you buy cars?

Juan Yam | Sep 6, 2019
CK LEE | Sep 6, 2019

I bought a car in here

Would like to sell my Jeep. The commercial says I don't have to purchase is this true and how does it work .Do you go by the Kelly Blue/ Nada value please email me Marilyn

Marilyn Archibald | Sep 6, 2018
Kristine Gobeo | Sep 6, 2018

Sorry that I'm not sure about, my daughter just purchased without a trade in or anything, but if you call them I'm sure they would give you the answer, they're very nice over there.

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Do you have mercury marques or Buick used

Heidi Cohen | Sep 6, 2018
CK LEE | Sep 6, 2018

Would be

Will you come to Brooksby Village to assess a car?

Ruth Porter | Sep 6, 2018
Mike Chaplin | Sep 6, 2018

This app only has reviews of customers, you are not addressing the company itself.

Do you have Toyota Rav4 for how much?

Joan Marfongelli | Sep 6, 2018
randy Guerrero | Sep 6, 2018

If that store doesn't, they will ship one from another store. If the store is within a certain # of miles its free, if its further away there is a charge.

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4/8/18--415pm-EST-What rav 4's does Danvers have that were Previous Leases? Not rentals? THANKS

John Espinola | Sep 6, 2018
Mike Chaplin | Sep 6, 2018

John, these questions go to people who have visited CarMax, not to Carmax themselves

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Do you sell cars for $2000 and under?

Ann Weston | Sep 6, 2018
Ed Morrison | Sep 6, 2018

Lowest I have seen is $7000

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Do you have a 2014/15 Mazda or Toyota Corolla?

Anne Doughty | Sep 6, 2018
Lapacademia | Sep 6, 2018

Search their website.

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C

Anonymous | Sep 5, 2022
Anonymous | Sep 5, 2022

a

Do you have the Buick traverse premium II

DR PETER COAKLEY | Sep 6, 2018
Derek Reed | Sep 6, 2018

Great place to buy a car. It is the way buying a car should be. I have bought two cars there and have sent many friends there as well. I have been in to cars my entire life and the prices there are in line with kelly blue book or better..

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I want to sale my car. Need to appointment or can bring the car to there anytime ?

Nanthiya Farrell | Sep 6, 2018
Tony Herrera | Sep 6, 2018

You can bring your car in anytime but I suggest making an appt. Especially if you are planning to go on the weekend. With an Appt, only takes about 30mins otherwise you might be waiting awhile.

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