Hank's Marine

Terence Hegarty

ABSOLUTELY HORRIBLE customer service!!! Inexcusable behavior! Don't do business with them! Matt sold an outboard motor out from under me, even though we verbally agreed just days before that I would come by today to buy it and have it installed. Initially spoke to Matt last October. He said that he would be getting a motor in trade, but not until March when that customer's new motor was due to arrive. Matt took my name and number, said he would call when it came in. I called Matt in March...not in yet. Called him four days ago, "it just came in," he said. I told him I would be in on Saturday with my boat for the install. Hooked up my boat Saturday morning and called Matt from my driveway to let him know I was coming. "You're looking for what?” he asks. "The 30 hp Mercury that we talked about," I said. Matt says, "Oh, I just sold it 20 minutes ago!" No apology, no recognition of our verbal contract. "Did you make a deposit on it?" he asked. "I would have!" I said. Do yourself a favor and STAY AWAY, stay FAR away!

Scott Rieder

I wish I could rate zero stars. I had a terrible experience trying to buy an used boat from Matt at Hank's. After four frustrating months and many unfulfilled promises, it was explained to me that my business was not a priority and my boat would not be scheduled for delivery before any new boat. I was offered and accepted a full refund.

Jarrid Zieba

Hands down best boat buying experience of my life! Matt was great to deal with and gave me a great price on the boat and a good trade in on my old boat! His finance guy Barry was also second to none!

Linda Wildes

Do not buy a boat from Hank's Marine because they will no longer service your boat. I have bought 2 boats from them and they have serviced them for the past 15 years. Now that the business has passed on to Matt, the son, he will no longer service my boat. He dropped off my trailer and refused to repair the boat that he sold me. His customer service is absolutely appalling and I recommend that no one buys a boat from him!!!