Best Buy

Category: Electronics store

Address: 449 Arena Hub Plaza, Wilkes-Barre Township, PA 18702, USA

Phone: +15708190719

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Jez Coulson

Jul 11, 2022

Very helpful... especially on security cameras ... they had a ton of stock of the different systems .... and knew all about them ... unlike others that nominally stocked this gear :-/ :-) XXXXX

Dave

Jun 12, 2022

No hassle office match. The price of my computer came down shortly after I bought it. They matched the new price and gave me a credit with no hassle.

Sandra Cross

May 15, 2022

Sales associate was very helpful in helping me get what I wanted

Lisa Broody

Feb 28, 2022

I went to best buy to purchase a Jitterbug phone for my elderly parent. When I looked online they said in stock. When we got their no Red phones. I asked someone there about them she said she didn't work in that department but would find someone to help. We were waiting a half hour no one came. We spent almost 3 hours with employees checking and not coming back. There were employees talking for almost the whole time we were standing there? One employee was sitting in a chair playing with a phone who was watching us standing there I asked him if he can help us. He said oh no I just work for the Verizon phones and service. Needless to say we didn't get a phone or information about the phone they had none on display or literature on the phone. Not at all happy with best buy or their employees!

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Questions & Answers

Is Best Buy in Arena Hub Wilkes Barre, PA still open?

Emily Bost | Nov 18, 2020
Secretemare | Nov 19, 2020

Yes

I have a question about matching price if another store has the computer that you are selling for $359.99 and their is another place that could be less like $329.99 could you match it?

Diana Machinas | Nov 19, 2019
Diana Machinas | Nov 20, 2019

Store is office depot about the computer! Which ur price is $359.99 n office depot is $329.00! HP pavilion 590-a0010 desktop computer! I also try to call and all I got is press 1 over n over!

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My fire stick remote isn't working what should i do

melvin hutchinson | Nov 19, 2018
Bryan D | Nov 20, 2018

Hey different batteries, if that doesn't do it return for a ROKU

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How much would it cost to repair/replace a cracked screen on a Fire HD8 tablet? Thank you.

Amy Shingler | Sep 19, 2021
Cat | Sep 20, 2021

Call them directly and inquire.

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What are the Covid safety practices like here?

People are asking | Mar 23, 2021
Chefkey Boards | Mar 24, 2021

Reduced hours, you have to stop at the door and tell them why you are there and if you need help. No one will approach you to offer help once in the store so you need to tell them at the door or you need to go back up front and request assistance.

Do you guys have the Asus Tuf A15 in stock? Model: FX506LI-BI5N5. Sku: 6425894. Specs: Intel Core i5 10th Gen. GTX 1650 Ti. 8GB Memory. 256GB SSD. Backlit Keyboard.Price: 650 (on sale) Date: 12/27/2020

Holy Stone | Jan 22, 2021
Kenn Kazz | Jan 23, 2021

Call them

can i get a thousand dollar card in the mall

energie tradings1 | Nov 18, 2020
Rob Mos | Nov 19, 2020

Yes at a store

do i need an appointment to shop for a pone case

joseph stemba | Nov 18, 2020
Susan Campbell | Nov 19, 2020

Yes and I believe they close at 7 pm. Tomorrow maybe different because luzerne county is going into the green phase

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Do you sell apple store card?

vivian S Vivian | Nov 18, 2020
Mario Adajar | Nov 19, 2020

Yes they do!

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What is the best way to clean the screen on a laptop computer?

Rena Schoenfeld | Nov 18, 2020
Jeff T. | Nov 19, 2020

Try not using solvents.

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Is this in stock at WILKES-BARRE, PA HP 17-by1061st 17.3" Laptop, Intel Core i3-8145U Processor, 8GB Memory, 1TB Hard Drive, Win 10 Home Item #: 24394616 | Model #: 6GS68UA#ABA | Customer #: PS:GooglePLAs:24394616

Daniel Kelleher | Nov 18, 2020
Kizzy Henry | Nov 19, 2020

It may be best to call the store about in stock merchandise

I have an apple ipad, and a samsung chromebook with the same email and pssword. can i power wash my ipad without affecting my chromebook?

Rose Dixon | Nov 19, 2019
Nicholas Stefanec | Nov 20, 2019

You should be fine with resetting the iPad; after, make sure to sign back in on your iPad to restore your previous settings and apps. I recommend calling 1-800-Geek-Squad if you need more help.

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Do u sell AirPods

Sunflower | Apr 22, 2021
Aiden Verge | Apr 23, 2021

They have airpods

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Do you do camera repair

Michael Laubach | Nov 19, 2019
Rob Morris | Nov 20, 2019

Not sure they do that. You might want to Google the number for customer service.

I bought a 8 inch fire, would someone be able to tell me how much the insurance for s year, if you don't know could you try and give me a round about???? PLEASE HURRY IF POSSIBLE, THANK YOU 😊🙌💕✨

Melissa Milburn | Nov 19, 2018
Duane Abdul | Nov 20, 2018

Round about $120

How much dose it cost to replace a battery for a Samsung Galaxy s7 edge?

beckie ann hardy | Nov 18, 2020
Brooke Turner | Nov 19, 2020

Buy a new phone. A series Samsung.

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What's the return policy on fire stick?

Ronald Kent | Nov 19, 2018
Michele Guzman | Nov 20, 2018

They stuck! End of story.

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I am purchasing a dishwasher to replace the existing one. Why do I need a new installation kit?

Donna Mazzo | Nov 19, 2018
Austin LaLonde | Nov 20, 2018

Depending on your states laws, some states require that you replace your aging cables. It's a general practice to do it, and is not exclusive to BestBuy.

My laptop keeps saying "Sign in failed, putting you on a temporary profile" what do i do?

Greggory Howells | Nov 19, 2018
Harry Werts | Nov 20, 2018

Not sure, I would run a virus scan if possible. Best Buy charges $60.00 to find the problem and adfitional to fix it. At keast that was the amount a few years ago.

If I buy a new cell phone from here and I have Verizon, can they transfer all of my stuff or do I need to take it to verizon?

Lori Gronkowski | Nov 19, 2018
luis martinez | Nov 20, 2018

Yes they transfer all your stuff

Do you make house calls?

anne manzer | Nov 19, 2018
Brian Butler | Nov 20, 2018

They will make house calls for setting up nee purchases and also will come to uour house to customize packages for you ie- appliances, networking, smart products as well as home theatre solutions. They have a new program with IHA's(In Home Advisors).

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I'm having trouble connecting my head phones......can you help me, connect them?

anne manzer | Nov 19, 2018
John Victor | Nov 20, 2018

This is not the store website. Assuming they are Bluetooth go in and they will help. Have you tried YouTube videos or on line at the manufacturers webpage?

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Do they by laptops

Blake Robinson | Nov 19, 2018
Jared Gray (Valeforheya) | Nov 20, 2018

Only trade in credit to get a new one there.

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Do you recycle tvs

Bernadine Lee | Nov 19, 2018
Jared Gray (Valeforheya) | Nov 20, 2018

Sadly they do not. You can either post it online on fb (some ppl take busted tvs to scrap) or take to a junk yard

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You have a used phone that can be used outside the country

Ana Columbus | Nov 19, 2018
Cesar Mendez | Nov 20, 2018

Ask those who work at Best Buy. Thanks Bay.

Bought a galaxy s9+ a week ago. It gets so hot I can't even touch the back. Any have the problem or know what's wrong with it?

Joann Chesniak | Nov 19, 2018
Robert E. Young (Bob) | Nov 20, 2018

Return it to best buy. Get new one. Fire hazard.

Can you fix it my mini ipad?

Lorraine Berger | Nov 19, 2018
Thomas Carter | Nov 20, 2018

Yes they can

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Can you fix my ipad mini?

Lorraine Berger | Nov 19, 2019
Sunflower | Nov 20, 2019

Yes they can fix the mini iPad

I have a computer and the hard drive is ruined because I dropped it....is there a way to get pics off from it? Can Best Buy do this?

Nancy Chapman | Nov 19, 2018
Rob Gonza77 | Nov 20, 2018

Best Buy have a geak squad and they fix everything about computers,call them to make an appoiment!

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Do you sell a Nintendo switch

Angel | Nov 19, 2017
james grivner | Nov 20, 2017

Yes

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Are there any Jedi Challanges?

Red Elite | Nov 19, 2017
Nicholas Stefanec | Nov 20, 2017

As of right now, there isn't an active demo at this location for the Jedi Challenges game set by Lenovo. However, there is a display that is lit up for your viewing enjoyment.

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Which is better, Roku premiere or the Amazon fire stick?

Joseph Patrick | Nov 19, 2017
Nicholas Stefanec | Nov 20, 2017

The Roku Premiere will be better if you have a 4K TV (HD TV still fine). You'll also need a shelf. The Fire Stick runs up to 1080p (HD) and no shelf space needed. A microphone in the remote allows you to ask for a show or genre and it will come up. It also allows you to play games from their app store and play music from services like Spotify, Amazon Music, and more. The Roku is designed to purely be a streaming stick for movies and TV shows; it has lots of free content but tends to be originals or really old stuff (don't expect free Disney movies). The Fire Stick will have free content when it comes down to games. Most content relies on a service like Netflix. Amazon Prime is useful for the Fire Stick for more free content. Roku is $70; the Fire Stick is $40. I recommend looking at the Fire TV that will release 10/25 for $70. It'll do all the Fire Stick stuff, run 4K, and practically be an Amazon Echo. Or you could look into the Roku Streaming Stick or Express for $50 and $30.

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Do you recycle

mike Mooney | Nov 19, 2017
Nicholas Stefanec | Nov 20, 2017

Best Buy recycles various electronics, ink, chargers and more. Some things not eligible for recycling are hazardous materials, electronics with sharp objects, humidifiers, and kitchen appliances. This location also does not currently accept televisions or monitors.

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