LaValley Building Supply

Amy Duda

Sadly I have to post a negative review. Picked out a counter top and a backslash. Waited patiently for a month for a quote after being told several time that it would be a few days. Called them… zero follow up. Called again… zero follow up. Called the president of the company… zero follow up. Not only do we need to finish our kitchen we also have two bathrooms to re-do. I will never consider LaValley’s again.Very disappointing customer service as there was no customer service.

Jose Suarez

We have dealt with an order for cabinets in our kitchen over the last three months. We had to send back the whole original order due to damage and poor construction. We were up sold a different cabinet brand and have also had to send some of those cabinets back for the same reasons.The cause has been a combination of their delivery person not taking care when loading and unloading as well as the cabinets not being put together very well. We were told the cabinets sent back a second time we’re “ready”. They were not. In fact they looked as though they had been collecting dirt and had not been taken care of at all let alone repaired. The rep at the store has not been helpful. We originally planned to order other items from LaValleys to finish the project (counter top, sink, etc.) but will look at another store to do so.

Carsten Shaw

Sales person was nice and helpful. Told us they would have our garage fully installed and completed in 2 days. From the first time the team showed up, it’s been over 2 weeks and we still don’t have a completed garage. They continue to say “we will be there _____ day and will stay through completion.” This has happened at least 3 times now. Would just like our garage finished when they say.

Dennis Adams

Purchased a pallet of wood pellets for our stove yesterday. They were delivered today. I am amazed at the skill of the delivery driver. he asked where i wanted them. I told him anywhere in the driveway would be fine. He noticed the pallets with a few bags left by our back door and asked if that is really where we wanted them. I said yes but between the over head phone and power lines i didn't think the could get them there. He said he could if he pulled up just a little. I watched in amazement as he took the boom over a 40 foot Blue spruce, our garage and placed them right by our back door. This was especially helpful since i sprained my knee last week and my wife has a broke foot. Thank you. I wish i knew the drivers name so i could thank him directly but I didn't catch it. Kudos to getting the job done and making one very satisfied customer!