Computer Rescue 911

Category: Computer support and services in Grand Rapids, Michigan

Address: 3070 Broadmoor Ave SE, Grand Rapids, MI 49512, USA

Phone: +16168915911

Opening hours

Sunday: Closed

Monday: 8:30AM–6PM

Tuesday: 8:30AM–6PM

Wednesday: 8:30AM–6PM

Thursday: 8:30AM–6PM

Friday: 8:30AM–6PM

Saturday: 10AM–2PM

Reviews

Peter Torres

Jul 31, 2022

Professional, courteous, and efficient experience overall. this was my first experience and the desk support was informative and thorough. The technician call afterwards was the same, able to talk me through options and final decision.

V. Sandberg

Apr 6, 2022

I brought in my MacBook Pro and not only did they fix it, but found a part had been recalled so apple fixed it for free. They were very friendly when I spoke with different people at the store. I would recommend going to them over the bigger corporate and big box stores because they will work harder for your business and don’t give an attitude like some other fruit-named stores in the mall…

Darian Papineau

Mar 22, 2022

Professional, helpful, yet relaxed! The technicians and counter staff were all very genuine and accommodating. Even though we had to drive out to the Woodland Mall portion of the Beltline from Downtown GR, we'll make that trip again every time! I dumped a mug of coffee on my old laptop by accident; and I knew just enough about computers to know the poor thing was done for, but not enough to hope that my data and information might be salvaged from the hard drives. Calling these guys up and just speaking with the desk clerk put me at such ease- and the technical service backed up their store-front manner as well! My data was recovered and returned to me in excellent time, Andrew basically saved my life. The whole engagement was speedy and personalized, they were happy to answer questions and hear concerns and always made sure I stayed in the loop. Overall, simply amazing people down here. Highly recommend! If you're panicking about a computer device, these folks will take care of you!

Michael Williams

Jul 10, 2021

This is the second time that I've used them to rescue my computer and they did an outstanding job! They explained everything in plain language and offered me a variety of solutions in a non condescending manner. They repaired and upgraded my machine for a reasonable price. I dealt with Andrew, he was professional, polite, patient, and honest with me right from the start, he also finished the task very quickly, I highly recommend them!

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Questions & Answers

Are you currently hiring?

Ratsel | Sep 5, 2020
Stephen Nichelson | Sep 5, 2020

Check indeed.com, they frequently post on there for all of their hiring.

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I have couple older laptops running XP that want to donate to Lutheran semenery, seem to be running slower than remember so maybe infected? also need cleaned...any idea of cost?

George S | Sep 5, 2020
Computer Rescue 911 | Sep 5, 2020

Hey there George, I wouldn't recommend donating those as they are a major security risk (running XP) and are very dated machines. It would not be worth putting any investment in to. Hope that helps answer your question. Happy to chat via phone at 616-891-5911 if you have further questions. Thanks!

Apple Tech told me that my I Phone needed a new battery and recommended you. Could you please give me an estimate of how much this would cost?

zekeflash | Sep 6, 2019
Gary Galindo | Sep 6, 2019

$29 with an appointment scheduled through the Apple website! Outside of appointment times, it is $69. Make sure all backups and updates are completed as well before going in.

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