Shoe Dept. Encore

Category: Shoe store in Springfield, Massachusetts

Address: 1655 Boston Rd Eastfield Mall, Space 119, 1655 Boston Rd #119, Springfield, MA 01129, USA

Phone: +14135438170

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Marilyn Serrano

Aug 2, 2022

Great shoes Los of variety and good prices

Audrey Green

Feb 4, 2022

Cashier was helpful and made sure I got everything I needed.

Alek G

Apr 25, 2021

Employee just watched a line of people trying to check out. I called the store so someone would come over to check us out. She answered the phone and walked away without checking anyone out.

Miguel Cruz

Mar 28, 2021

Store was nice had some good deals and nice shoes but I left the store at 4:20 to get my wife and child and at 5 a clock the store was closed which online it shows closing at 6 and there was no sign or anything and I saw a worker in the store so I was extremely upset

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Questions & Answers

Where is my refund?

Shoe Dept. Encore | Aug 22, 2022
Shoe Dept. Encore | Aug 22, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Aug 22, 2022
Shoe Dept. Encore | Aug 22, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Aug 22, 2022
Shoe Dept. Encore | Aug 22, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Offer discount coupons

Carmen Dejesus | Sep 6, 2018
Cooking For Real | Sep 6, 2019

No

New balance running sneakers

Denise Santiago | Sep 6, 2017
Cooking For Real | Sep 6, 2019

Yes

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