Concord Hospital - Franklin

Rhonda Keenan

Had a stroke in Jan. Doctor hasn't seen me in 8 months. Used to make me come every 3 months or hold prescriptions hostage. 23 years been here. What a joke. They don't care about their patients.

Bregt Eerlingen

Trying to get someone on the phone is impossible, they only seem to have answering machines, and no one responding to phone calls. I do not like leaving voice messages, for call back, as I call when I have time. Most of the time when they call back, I am working and do not have time to answer the phone.

Patti Hayes

The ER wait was typical, and the nursing care was good. The only complaint was the receptionist with nails so long she had trouble using her tablet not to mention she looked ready for clubbing instead of office work with her chest completely hanging out....very uncomfortable for a patent and totally unprofessional working environment.

Ali D

If I could give negative stars, I would! Franklin Hospital is FULL of incompetent staff. The FAMILY of the patient ended up finding a bed in another hospital. The doctor was NOT helpful at all, and was very short with information. He actually told us that we could "sign a waiver and send him home". Very unimpressed. DO NOT recommend ANYONE coming here. ALL of the staff seemed to be annoyed with any questions asked, including the doctor. EXTREMELY unsanitary, left patient's urine and feces in the room (un tested and exposed), and they left a CARDIAC patient unattended for 5+ hours and just didn't seem to care at all. Beyond happy to be out of that unwelcoming and unfit facility and on to a better one. WORST care ever, and that's coming from a long term employee of the medical field.