ATI Physical Therapy

Category: Physical therapist

Address: 11 Cabot Rd, Woburn, MA 01801, USA

Phone: +17813055060

Opening hours

Sunday: Closed

Monday: 10AM–8PM

Tuesday: 7AM–8PM

Wednesday: 8AM–8PM

Thursday: 11AM–8PM

Friday: 7AM–6PM

Saturday: Closed

Reviews

Gwen Andersen

Feb 2, 2022

This was actually my third time needing physical therapy (all separate occasions). I had tried ATI the first time because of a convenient location and ended up using ATI for all three instances. This group does a great job addressing whatever issue you come in with, and teaching you what you need to know to keep making progress outside their facilities. They’ve always been flexible in appointment times—having a standard time every week, or changing it every time—so no matter what has been happening with my schedule I’ve never had an issue getting an appointment time to come in. Laksman Shapiro, PT, DPT, specifically was great to work with. He was professional, knowledgeable, and super personable. I have always had positive experiences with ATI but he is a caliber above the rest. I went in for core strength issues after having my daughter, and he quickly zeroed in on the specific problems that were preventing me from building up strength. He also found and addressed some surrounding issues that previous physical therapists had missed. Got me started on super simple and gentle exercises that helped me get going, and ramped everything up slowly enough that I wasn’t dying but quickly enough to keep on challenging me. This was the fastest I’ve ever “graduated” from physical therapy, and I am really pleased with the progress I made. He’s also great at chatting but not blabbing. Sounds like a weird thing to focus on, but when you’re stuck in a room with someone for an hour twice a week, it’s nice to be able to chat instead of just sitting in silence until they tell you what exercise to do next. It’s even better to not have someone who *never* *stops* *talking*. He hits a great mid-point between those two. One of the thing’s I’ve always found particularly awkward about physical therapy has been when only one or two clients are in the facility. Too many people for one on one conversations (no matter what volume people talk at, if you’re not participating it feels like eavesdropping), but not enough that it’s reasonable to just ignore everyone else. But he has a talent for engaging everyone in the conversation so no one feels awkward or left out, and everyone has a good time. Super pleased to have worked with him, and I would 100% recommend this group, and specifically Laksman’s services, to anyone who needs physical therapy.

Hannah Ponn

Jan 14, 2022

I went to ATI with a food injury. I went in thinking I may never be able to run like I used to, but after 8 weeks of PT I'm feeling confident that I will be able to get back to my normal ways. During my first visit with Dr. Shapiro he predicted that the PT would need 8 weeks and he stuck to this prediction. I left every appointment more confident that I was moving in the right direction towards recovery.

Joe Zuccola

Jan 6, 2022

Dr. Shapiro is a true professional. Smart, welcoming, personable. I appreciate how he methodically identified the challenges and weakness with my back and quickly got me on an exercise program and regimen. He took the time to find the best solutions and treatments (including exercises) to improve and strengthen my back. I found the exercises to be extremely effective and impactful; progressing consistently over the course of just a few weeks. Moreover, Dr. Shapiro recommended that I see a spine specialist while actively doing PT to 'rule-out' anything that he might be missing. He took the time to ensure that we covered all of our bases. Dr. Shapiro is very good at what he does, and it is clear to me that he is passionate about helping others. If you have to turn to PT, I would highly recommend Dr. Shaprio. He very much cares about your well-being, and he will exhaust all avenues to ensure you are on a path to better health. Thank you for all of your help and support, Dr. Shapiro!

Kathy Serrano

Apr 17, 2021

I went to ATI Physical Therapy for physical therapy on my foot after bunion surgery. I saw Dr. Laksman Shapiro. Dr. Shapiro provide excellent physical therapy services. He is very knowledgeable, kind, patient, encouraging. Dr. Shapiro was committed to helping me reach my goals. I really appreciated how attentively he listened to my weekly updates on how my foot/ankle were feeling and shaped the physical therapy work to meet my needs. In the future if I have a need for physical therapy I will go to Dr. Shapiro for treatment.

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Questions & Answers

What should I do if I need to cancel my virtual physical therapy appointment?

ATI Physical Therapy | Oct 10, 2021
ATI Physical Therapy | Oct 10, 2021

Please call your therapist to cancel any virtual therapy appointments so that we can help to reschedule the session while cross-referencing our clinic patient schedules.

Will my insurance cover virtual physical therapy?

ATI Physical Therapy | Oct 10, 2021
ATI Physical Therapy | Oct 10, 2021

Insurance coverage for physical and occupational therapy services provided through telehealth visits is rapidly changing. We will work with you to review your insurance coverage and give you all of the information you need to make the best decision for your care.

Is virtual physical therapy secure?

ATI Physical Therapy | Oct 10, 2021
ATI Physical Therapy | Oct 10, 2021

Yes, rest assured that our video sessions are secure and we are HIPAA-compliant.

Who do I contact with technical issues?

ATI Physical Therapy | Oct 10, 2021
ATI Physical Therapy | Oct 10, 2021

Prior to your session, we recommend testing your setup. Please contact your therapist if you experience any technical issues.

Do I need to download an app in order to access virtual physical therapy?

ATI Physical Therapy | Oct 10, 2021
ATI Physical Therapy | Oct 10, 2021

No, you do not need to download anything for your virtual physical therapy appointment.

How do I join my virtual physical therapy session with my therapist?

ATI Physical Therapy | Oct 10, 2021
ATI Physical Therapy | Oct 10, 2021

When your appointment is scheduled, you will receive an email reminder with a link to join the session. Please keep this email reminder. If you are having difficulty locating the email, make sure to check your spam/junk folder in your email. If you happen to lose the link, your therapist will be happy to send you a new one.

What do I need for my virtual physical therapy appointment?

ATI Physical Therapy | Oct 10, 2021
ATI Physical Therapy | Oct 10, 2021

You will need the following: Desktop or laptop computer, tablet or mobile phone, with a working camera and microphone, a reliable internet connection, comfortable clothing and space that will allow for movement. As well you will need any exercise equipment prescribed by your therapist

How long is a virtual physical therapy appointment?

ATI Physical Therapy | Oct 10, 2021
ATI Physical Therapy | Oct 10, 2021

Appointments typically last 60 minutes. However, this may be modified based on your symptoms and the goals for treatment.

How can I schedule a virtual physical therapy appointment?

ATI Physical Therapy | Oct 10, 2021
ATI Physical Therapy | Oct 10, 2021

You can easily request a virtual physical therapy appointment by contacting your local ATI clinic.

Do you offer telehealth/online PT/virtual physical therapy?

ATI Physical Therapy | Oct 10, 2021
ATI Physical Therapy | Oct 10, 2021

Yes, we do! With our online PT service, CONNECT, patients can receive virtual treatment from our licensed physical and occupational therapists in the comfort of their home. To learn more please contact your local ATI clinic.

Do clinicians and other team members wear masks inside your clinics?

ATI Physical Therapy | Oct 10, 2021
ATI Physical Therapy | Oct 10, 2021

Yes, we require all physical therapists and clinic staff to wear PPE, face masks or face coverings in our clinics unless unable to medically tolerate one.

Do I need to wear a face mask for my in-clinic appointment?

ATI Physical Therapy | Oct 10, 2021
ATI Physical Therapy | Oct 10, 2021

Yes, we require all patients to wear face masks or face coverings in our clinics unless unable to medically tolerate one.

Are you limiting the number of people in your clinics at any one time?

ATI Physical Therapy | Oct 10, 2021
ATI Physical Therapy | Oct 10, 2021

In our clinics, we are coordinating to ensure patient and team member safety. We are limiting the number of people in each clinic and scheduling seniors and other at-risk patients during lower traffic hours when possible.

Where can I go for updates on COVID-19 as it pertains to ATI?

ATI Physical Therapy | Oct 10, 2021
ATI Physical Therapy | Oct 10, 2021

As the pandemic evolves, you can expect further updates on our response. Please contact your local ATI clinic for the latest protocols.

What should I do if I feel sick and I have an upcoming appointment?

ATI Physical Therapy | Oct 10, 2021
ATI Physical Therapy | Oct 10, 2021

If you are experiencing flu-like or upper respiratory symptoms, fever, cough or shortness of breath, give your ATI clinic a call and our team will reschedule your appointment two weeks out to protect the health and safety of our other patients and team members.

What measures are you taking to ensure your clinics are clean and safe?

ATI Physical Therapy | Oct 10, 2021
ATI Physical Therapy | Oct 10, 2021

Our primary concern is always the health and safety of our patients. We continue to follow all Centers for Disease Control and Prevention (CDC) guidance to protect our therapists, other team members and patients in our clinics. In particular, we are focused on maintaining a clean and safe environment as we all work together against the spread of COVID-19. Please contact your local ATI clinic to learn more about the latest protocols in your area.

Are your clinics open during COVID-19?

ATI Physical Therapy | Oct 10, 2021
ATI Physical Therapy | Oct 10, 2021

Yes, as an essential healthcare provider and to serve the needs of our patients, our clinics are open. If you are more comfortable receiving treatment while remaining at home, we offer online PT with our telehealth service, CONNECT. Please contact your local ATI clinic for more information.

How long is a complimentary injury screening?

ATI Physical Therapy | Oct 10, 2021
ATI Physical Therapy | Oct 10, 2021

The screening lasts between 15 to 30 minutes, during which your physical or occupational therapist will determine if further care is necessary. For more information please contact your local ATI clinic.

Do I need a prescription for a complimentary injury screening?

ATI Physical Therapy | Oct 10, 2021
ATI Physical Therapy | Oct 10, 2021

No prescription is needed for a complimentary injury screening.

How do I request my medical records?

ATI Physical Therapy | Oct 10, 2021
ATI Physical Therapy | Oct 10, 2021

To request your patient records, please contact your ATI clinic. They will assist in providing you a HIPAA authorization and the specific information needed for the request.

What are the hours of your customer service department?

ATI Physical Therapy | Oct 10, 2021
ATI Physical Therapy | Oct 10, 2021

Representatives at our customer service line are available Monday-Friday, 7am-7pm CST, as well as Saturday, 8am-12pm CST; they are closed on Sunday. Please visit our website and click on Contact.

I have a problem with my bill. Who can I speak to for a resolution?

ATI Physical Therapy | Oct 10, 2021
ATI Physical Therapy | Oct 10, 2021

Please contact our Patient Advocate Team at the number listed on your bill. Our representatives will be happy to assist in providing a meaningful resolution.

Will my insurance cover physical therapy with ATI?

ATI Physical Therapy | Oct 10, 2021
ATI Physical Therapy | Oct 10, 2021

ATI accepts virtually all major insurance carriers and participates with many local provider networks. Our team is happy to verify insurance for you, just give your local ATI clinic a call.

I am interested in working for ATI. Where can I view job postings?

ATI Physical Therapy | Oct 10, 2021
ATI Physical Therapy | Oct 10, 2021

Thank you for your interest in pursuing a career at ATI Physical Therapy! To view all employment opportunities, please visit our Careers section on our website. Click the Apply Now button on the job you wish to apply. If your background and experience meet our qualifications, a member of our Talent Acquisition Team will reach out to you directly.

How does ATI protect my privacy?

ATI Physical Therapy | Sep 5, 2021
ATI Physical Therapy | Oct 10, 2021

ATI only uses and discloses patient health information (PHI) in accordance with our privacy practices. ATI does not sell patient information. A copy of our Privacy Policy will be made available at your first visit.

Are ATI's therapists licensed and certified?

ATI Physical Therapy | Sep 5, 2021
ATI Physical Therapy | Oct 10, 2021

Yes, our therapists are all licensed and clinic team members hold varying licenses and certifications, depending on the state, specialty treatments and other factors. To learn about the licenses and certifications held by your local clinic team, please contact your local ATI clinic.

Do you offer stretching services?

ATI Physical Therapy | Sep 5, 2021
ATI Physical Therapy | Oct 10, 2021

Our therapists are able to assess and address your current flexibility and limitations. They will be able to determine if a home exercise program is the best option for you. We recommend contacting your local ATI clinic to ask about these services.

How do I know how to get to my clinic?

ATI Physical Therapy | Sep 5, 2021
ATI Physical Therapy | Oct 10, 2021

If you give your local ATI clinic a call, our friendly team members are happy to assist by providing directions. You can also confirm your clinic’s address by visiting our website and click on Find A Location.

Do you provide transportation to and from clinic appointments?

ATI Physical Therapy | Sep 5, 2021
ATI Physical Therapy | Oct 10, 2021

We do not provide transportation services. However, if you are in need of transport, we recommend using a ride-sharing service.

My first appointment is coming up. Should I do anything to prepare?

ATI Physical Therapy | Sep 5, 2021
ATI Physical Therapy | Oct 10, 2021

Yes! To save time at your first visit, download and complete the forms on our website under New Patient Information ahead of time. We'll get you started even faster once you come into the clinic.

How do I reschedule my appointment?

ATI Physical Therapy | Sep 5, 2021
ATI Physical Therapy | Oct 10, 2021

If you would like to reschedule an existing appointment, please contact your ATI clinic directly.

How can I schedule an appointment?

ATI Physical Therapy | Sep 5, 2021
ATI Physical Therapy | Oct 10, 2021

You can easily schedule an appointment at one of our clinics nearest you by giving them a call or visiting our website and clicking Request Appointment.

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