Kay Jewelers

Category: Jewelry store in Albany, New York

Address: 1 Crossgates Mall Rd B225, Albany, NY 12203, USA

Phone: +15184561101

Opening hours

Sunday: 12–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

Becky Duquette

Feb 28, 2022

The girl that took care I'd us was PHENOMENAL! We were shopping for wedding bands and she was just wonderful! She listened to what we wanted and didn't try to push anything on us at all. When she asked for our "price range" we didn't five her one. We told her we aren't sure as it will depend on what it is we like the best fully expecting to have the "most expensive" ones showed to us first but NOPE!! She didn't try to force the most expensive ones at us at all! She stuck exactly what we said as far as style/design. Needless to say, we purchased our wedding bands from her and we will go to her from now in for anything we need at a jeweler. We have a Kay's closer to us but we will make the 1 hour trip to do business with her. HIGHLY RECOMMEND!!

Colin Biggos

Dec 26, 2021

This place is a joke , I bought something for $460 dollars I paid cash , well long story short the person I bought it for didn't like it. So I went to return it and they told me 21 days and I'll get a check. Wait a min I gave them all the cash on the spot I didn't tell them the will receive a check in 21 days , it also states on the receipt any purchase under $500 will be refunded in the same tender what it was purchased with. So how do o go from giving them cash to getting a check back ???

Andrew Smith

Dec 17, 2021

Will never make the mistake if buying anything from them again . Went in bought a ring used my card to pay for it . Was told its a size 6 which it wasn't. Then was told i would get emailed receipt which i didnt . Then when i go back to return ring cuz it wasnt the size i was told and i get told theres no record of me purchasing the ring and theres nothing they can do to help resolve issue bank says its on them the error occured on there side and yet nothing can be done for me never again will i make that mistake again .

goarmysinknavy

Jun 22, 2019

I went to purchase an engagement ring back in February, Victoria Mello (Store Manager) and her staff were professional and helpful throughout the whole process. Victoria appears to enjoy her job and greets everyone with a smile and a handshake. The Staff explained the store policies such as ring return, ring cleaning, and ring inspections clearly and answered all my questions. Even though this was the first time I have done business with Victoria and her staff, it certainly won't be the last. I look forward to future business. Overall, it was a great experience. Thank you!

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Questions & Answers

Does Kay Jewelers repair watches?

Kay Jewelers | Jul 7, 2022
Kay Jewelers | Jul 7, 2022

Yes, every Kay Jewelers can examine and repair most watches. Kay Jewelers ’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers regardless of where they were purchased.

Can Kay Jewelers resize a ring?

Kay Jewelers | Jul 7, 2022
Kay Jewelers | Jul 7, 2022

Yes, Kay Jewelers can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Does Kay Jewelers engrave jewelry?

Kay Jewelers | Jul 7, 2022
Kay Jewelers | Jul 7, 2022

Yes, Kay Jewelers can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers regardless of where it was purchased.

Does Kay Jewelers personalize existing jewelry?

Kay Jewelers | Jul 7, 2022
Kay Jewelers | Jul 7, 2022

Yes, Kay Jewelers can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Does Kay Jewelers replace watch batteries?

Kay Jewelers | Jul 7, 2022
Kay Jewelers | Jul 7, 2022

Yes, every Kay Jewelers can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers regardless of where they were purchased.

Can I bring jewelry to Kay Jewelers for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | Jul 7, 2022
Kay Jewelers | Jul 7, 2022

Yes, Kay Jewelers will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Do I need an appointment to repair jewelry at Kay Jewelers?

Kay Jewelers | Jul 7, 2022
Kay Jewelers | Jul 7, 2022

No, most Kay Jewelers locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

Can Kay Jewelers repair jewelry?

Kay Jewelers | Jul 7, 2022
Kay Jewelers | Jul 7, 2022

Yes, Kay Jewelers offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers regardless of where it was purchased.

Does Kay Jewelers inspect jewelry?

Kay Jewelers | Jul 7, 2022
Kay Jewelers | Jul 7, 2022

Yes, Kay Jewelers can inspect your jewelry and test your diamonds for free.

Can Kay Jewelers appraise jewelry if it was purchased somewhere else?

Kay Jewelers | Jul 7, 2022
Kay Jewelers | Jul 7, 2022

Yes, Kay Jewelers can appraise jewelry regardless of where it was purchased. Kay Jewelers offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay Jewelers’ website.

Does Kay Jewelers clean jewelry?

Kay Jewelers | Jul 7, 2022
Kay Jewelers | Jul 7, 2022

Yes, Kay Jewelers can professionally clean jewelry for free.

Does Kay Jewelers do jewelry consultations?

Kay Jewelers | Jul 7, 2022
Kay Jewelers | Jul 7, 2022

Yes, Kay Jewelers offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay Jewelers ?

Kay Jewelers | Jul 7, 2022
Kay Jewelers | Jul 7, 2022

Yes, diamond trade-ins purchased at Kay Jewelers are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Can Kay Jewelers repair a ring?

Kay Jewelers | Jul 7, 2022
Kay Jewelers | Jul 7, 2022

Yes, Kay Jewelers offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay Jewelers regardless of where they were purchased.

How long does it take for Kay Jewelers to resize a ring?

Kay Jewelers | Jul 7, 2022
Kay Jewelers | Jul 7, 2022

Kay Jewelers can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Can Kay Jewelers do custom jewelry design?

Kay Jewelers | Jun 7, 2022
Kay Jewelers | Jun 7, 2022

Yes, Kay Jewelers can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay Jewelers can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Does Kay Jewelers Outlet repair watches?

Kay Jewelers | Jun 7, 2022
Kay Jewelers | Jun 7, 2022

Yes, every Kay Jewelers Outlet can examine and repair most watches. Kay’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers Outlet regardless of where they were purchased.

Can Kay appraise jewelry if it was purchased somewhere else?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, Kay can appraise jewelry regardless of where it was purchased. Kay offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay’s website.

Does Kay replace watch batteries?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, every Kay can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay regardless of where they were purchased.

Can Kay repair jewelry?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, Kay offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay also offers watch battery replacement and repair. You can bring jewelry for repair to Kay regardless of where it was purchased.

Does Kay inspect jewelry?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, Kay can inspect your jewelry and test your diamonds for free.

Does Kay do jewelry consultations?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, Kay offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, diamond trade-ins purchased at Kay are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Does Kay repair watches?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, every Kay can examine and repair most watches. Kay’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay regardless of where they were purchased.

Does Kay personalize existing jewelry?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, Kay can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Does Kay engrave jewelry?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, Kay can engrave most jewelry. You can bring jewelry to be engraved at Kay regardless of where it was purchased.

Can I bring jewelry to Kay for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, Kay will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Does Kay clean jewelry?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, Kay can professionally clean jewelry for free.

Can Kay do custom jewelry design?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, Kay can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Can Kay repair a ring?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, Kay offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay regardless of where they were purchased.

How long does it take for Kay to resize a ring?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Kay can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Can Kay resize a ring?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, Kay can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Do I need an appointment to repair jewelry at Kay?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

No, most Kay locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

Hi I would like to get a job there I went to Schenectady high school I graduated from high school in June I can work on Sunday's and Friday's is there a job interview open up for me thanks

Tyler Deininger | Sep 6, 2019
John H. Heinen | Sep 6, 2019

https://www.job-applications.com/kay-jewelers-job-application/

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