Great Clips

Category: Hair salon

Address: 2822 Mountaineer Blvd, Charleston, WV 25309, USA

Phone: +13045334169

Opening hours

Sunday: 12–5PM

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–6PM

Reviews

William Nelson

May 14, 2022

They sent a generous coupon in the mail.i sure needed a haircut.i had not had one since covidit 19. started ,it was the longest my hair had ever been.my barber was very friendly and good natured about my situation and did an excellent job.you can call ahead to get on the waiting list.when your turn is near they send a sms and you walk in.my problem was I got the message walked down and I was # 7.i never seemed to move up.it's a shame because I had been at Mimi's and up $80.other than that it was a wonderful experience and will go there again.

Han Wu

May 9, 2022

Park is great! She’s super friendly and makes me feel at ease. I always call ahead to make sure she’s there when I go for a haircut!

Leah Starcher

Apr 21, 2022

Hair dresser was nice but didn't do as I ask. Had to ask her what about????? Was told could tease my hair and that might do what I ask for. No that doesn't work. Probably won't go back to that one

Christina D Pontier

Oct 18, 2021

I visited the South Ridge location and the people for one are not friendly. Two the lady that was cutting my sons hair said he had lice. He has dandruff. She said he had nits and they were stuck to his hair... funny how I brushed it right …We're sorry to read this. If you'd like, please email [email protected] with the details and location or call us at 1-800-473-2825 ext. 5 so we can best assist you and follow up with you. Thank you.

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Questions & Answers

Where can I learn about working at a Great Clips salon?

Great Clips (Owner) | Nov 16, 2020
Great Clips (Owner) | Nov 17, 2020

Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.

Can I make an appointment?

Great Clips (Owner) | Nov 16, 2020
Great Clips (Owner) | Nov 17, 2020

Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.

Does Great Clips offer perms?

Great Clips (Owner) | Nov 16, 2020
Great Clips (Owner) | Nov 17, 2020

Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.

Does Great Clips color hair?

Great Clips (Owner) | Nov 16, 2020
Great Clips (Owner) | Nov 17, 2020

That's something we do not do.

How much does a haircut cost at Great Clips?

Great Clips (Owner) | Nov 16, 2020
Great Clips (Owner) | Nov 17, 2020

Our salons are independently owned and the local salon owner determines prices. For pricing information, please call the salon or walk in anytime.

Do Great Clips salons sell haircare products?

Great Clips (Owner) | Nov 16, 2020
Great Clips (Owner) | Nov 17, 2020

Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.

If I checked in online, do I need to do anything when I arrive at the salon?

Great Clips (Owner) | Nov 16, 2020
Great Clips (Owner) | Nov 17, 2020

Be sure to let the stylists know when you arrive at the salon so they know you’re there and can finish your check in.

Can I request a stylist using Online Check-In?

Great Clips (Owner) | Nov 16, 2020
Great Clips (Owner) | Nov 17, 2020

No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.

Can I use Online Check-In for all types of services?

Great Clips (Owner) | Nov 16, 2020
Great Clips (Owner) | Nov 17, 2020

You can use Online Check-In for all services except perms and formal updos. Please note that not all salons offer perms. And, most salons require an appointment for these services, so please call the salon to inquire.

When is Online Check-In available?

Great Clips (Owner) | Nov 16, 2020
Great Clips (Owner) | Nov 17, 2020

Customers can check in online during the hours the salon is open. Online Check-In will not be available during the first five minutes a salon is scheduled to be open. This gives customers who are physically in the salon when it opens a chance to be checked in and have their names added to the wait list. We accept online check-in up until 30 minutes before closing time. You can still get a haircut at closing time, you just can't check in on the app.

How does Online Check-In save me time?

Great Clips (Owner) | Nov 16, 2020
Great Clips (Owner) | Nov 17, 2020

When you're on the wait list, chances are you'll be next or almost next in line when you arrive. Please note that if you request a specific stylist upon arriving at the salon, your wait time may be longer.

What can I do with the Great Clips app?

Great Clips (Owner) | Nov 16, 2020
Great Clips (Owner) | Nov 17, 2020

So many great things! Check in online to save time waiting in the salon. Add favorite salons to make checking in online even easier. Set Haircut Reminders to help keep your look fresh. Be in the know when you opt in for email communications and push notifications.

What is Online Check-In?

Great Clips (Owner) | Nov 16, 2020
Great Clips (Owner) | Nov 17, 2020

Online Check-In lets you add your name to the wait list before you arrive at your local Great Clips salon. It’s not an appointment, but it does let you add your name to the list before arriving at the salon to help save you time.

What haircare services does Great Clips provide?

Great Clips (Owner) | Nov 16, 2020
Great Clips (Owner) | Nov 17, 2020

All Great Clips salons offer haircuts for the entire family. Additional services include shampoo, blow dry, or styling such as an updo or French braids. We also offer perms at select salons. Please contact your salon to check the services offered.

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