Big R Stores - Monument

Jack Twitch

Thank you so much to Conner for helping me find wire for my welder. He explained to me that he is in a college learning how to weld, so he can do his own thing as he put it, I wish him luck on his college experience and thank him for such a great attitude and great work ethic! Glad to see teenagers work for what they want, you almost never see it anymore.

Hugo Stiglitz

Tip of the hat goes to Scott and the rest of the team at Big R. They did a fantastic job helping me out with a very unique problem. I'll be making my way back just because of this alone. Thanks again to them.Thank you Hugo! We are happy to hear that Scott and the rest of the team were helpful to you! We will make sure we pass your kind words along to the operations team. See you again soon! - Big R

Spencer Laughlin

Went to buy a pair of shoes 30 minutes before closing. 20 till 8 Donna in the clothing department stood at the end of the shoe isle and stared at us for a good 5-10 minutes until we selected our shoes. Then she followed us back to the …Spencer, I apologize for your experience today and will make sure the Monument Ops Manager is aware of this. We always want to make you feel at home and not rushed , so we appreciate you letting us know. Thank you -Big R

April Mendez

Hard to ask for help when three quarters of the employees are not wearing masks. I hate to be "one of those people" but I came in for a specific item for a sick calf and our daughter is immune compromised. I like to get what I can as safely as possible and leave ASAP. Turns out the one thing I needed, wasn't in stock as it showed online. The two stars are for the ONE employee who asked if we needed help and had a mask on. He was very friendly and willing to help even though he was extremely busy. I can't say the same for the other employees too busy having conversations, swinging their masks around, and leaving one person up front as the only cashier. Won't come back. Not worth the wasted time.