Shoe Dept. Encore

Category: Shoe store in Saratoga Springs, New York

Address: 3065 Route 50 Wilton Mall, Ste A001, Saratoga Springs, NY 12866, USA

Phone: +15185844956

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Linda Yarter-Van Norden

Dec 24, 2021

Although there was only a single employee working the entire store, they were very capable. Calmly and patiently waiting on customer's efficiently, professionally and courteously. It's a shame the employee was required to work solo.

Patrick Wolfe

Jul 10, 2021

He closed the store@ 2pm on a Saturday afternoon, while I was trying to find a pair of summer shoes. Said he had to take his break. There were two other people in the store that he also told to leave. UNBELIEVABLE

Marjie Nelson

Apr 13, 2021

Only thing I wish they had was a simple pump shoe. Otherwise, large selection of footwear for everyone. Great sales prices!

Michael Peterson

Oct 7, 2019

Had an awesome experience. Great staff and so polite! Would’ve been better if an irate heavy set woman named Elizabeth and her cross dressing uncle weren’t berating the staff while actual customers were looking to make purchases. Come to think of it I’ve never seen a bearded man so upset that a store didn’t have high heels in his size.

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Questions & Answers

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Aug 22, 2022
Shoe Dept. Encore | Aug 22, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Where is my refund?

Shoe Dept. Encore | Aug 22, 2022
Shoe Dept. Encore | Aug 22, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Aug 22, 2022
Shoe Dept. Encore | Aug 22, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

What are the Covid safety practices like here?

Anonymous | Sep 5, 2022
H F | Sep 5, 2021

Masks required, dividers at checkout, allowed to try on shoes

Do you carry SAS shoes ( SanAntonio Shoes) ?

Clayt Sitterly | Sep 6, 2018
Spencer1316 | Sep 6, 2018

Currently, no.

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