The Tire Warehouse

Amy D

I had never used the tire warehouse before, but I needed new tires and they were having a good sale, so, I scheduled an appointment for 4 new tires and an oil change. I dropped my vehicle off before they opened and went to work. All day I never heard from the garage so when I got out of work (because the garage was going to be closing for the day in an hour and I needed my vehicle back) I called them. The guy said he didn't have [my make/model] vehicle on his lot and asked me if I called the right place...Then I got put on hold for 10 minutes and when the guy picked up again he said he found my vehicle in the side lot and it was done. Shortly after this appointment I discovered that I was leaking oil (my vehicle is brand new and should NOT be leaking oil) so, I took my vehicle to a different garage to have this checked and it turns out that the Tire warehouse never put the gasket back on my drain plug for the oil pan. Completely stressful experience. I will NEVER go back to the Tire Warehouse again!

Ken R

Been going to tire warehouse for a while, around 20 years. For the most part I've only had very good experience. For getting tires they are my go to place. I like the fact that I can get free tire rotations which I use. I've had only one bad experience. They are up front about all the costs and get the work done fairly quickly.

James Kennedy

As you can see in the picture my passenger wheel is still visibly crooked despite bringing my vehicle to them for a four-wheel alignment. I made it very clear that the camber and caster needed to be adjusted as I had went to another shop and they did not have the tools to do this, and the ball joints had been replaced. I spoke a few times with Tom about this when I set up the appointment, and even specifically put a note in the dropbox with the keys. The morning of the appointment I received a call from Joe wanting to know what the car was in for. I again explained what I put in the note that was clearly not read other than my phone number. I never received an alignment printout either showing me the wheels were correct. I didn't even receive a call when the car was done! I happened to drive by and noticed the car was moved after a few hours and called, that's when I was told it was all set! Since the other shop already did a toe alignment I think this shop literally just checked the same toe alignment and charged me. I also believe this because the markings that I put on the nuts that control the camber and caster adjustment were not touched.

Amol Joge

I gave them excellent review and was abt to give them 5 stars but then this happened. Went there for all 4 tire change and break pads change. Liked their service until 2 weeks after the service , when I was driving to Ohio and narrowly escaped an accident due to break malfunction. My car was towed to nearby garage. When they took off all the tires, they showed me that Tire Warehouse had forgotten to put put back 2 of the bolts that holds caliper together and some of them were really loose. The garage guys told me someone will do such kind of job only if they want to kill me. I am Thankful me and my family is alive. Need to talk to them and figure it out.