Petco

Katie Scesny

I had the best experience at this Petco ( at the Pavilion) Duke is a puppy so I get that he will not sit still, but he had 2 haircuts before this one and they were awful. So I figured I would try somewhere else, the petco is close to our house. I took Duke to his appointment, I explained to them his experience at the other shop, they took the time for my dog to get used to them. I asked how long it would take, they said a couple of hours (they other place was 6 hours) so I went about my business. Picked Duke up 2 hours later and he looked great. Thanks guys.....

Shelby Burdette

I took my precious Yorkie in for his appointment today Sunday 02/27/2022 for a bath/ cut for close to 60.00 bucks which I think is too high for a small breed. However, the young man by the name of “Skylar” cut my puppy hair today. Now in the past I’ve never really had a problem with his haircuts when it was done by another young lady but she was off and already booked. So upon picking my baby up when Skylar brought him out I can immediately see quite a few areas where his cut around the right/left side of his head/ face we’re definitely Uneven. So once I brought this to Skylar attention he took him back and with assistance/ help from another young girl who was cleaning up she helped him with both sides. So I asked Skylar has he ever cut yorkie hair before and he said “Ummm only a few” Well once again after bringing my baby back out I noticed also that he DID NOT trim his ears correctly at all. As a matter of fact his ears looked exactly the same way they did when I dropped him off. So once I brought the ears to his attention with a facial expression as if I was getting on his nerves or he was rushing to get off he took my puppy back and tried to trim his ears but again they looked the same. I have pictures that I took of my puppy ears/ both sides of his face and you can clearly see in the pictures that his hair is definitely uneven without a doubt. Paying that kind of money for a puppy to be groomed I mean u can at least act like u care or know what u are doing.

Rainey Soriero

Took my doodle in for grooming today, I was very clear in how I only wanted her trimmed. The young lady told me it would be about 3 hours when I went back she explained she was having a hard time and the manager told her to just shave her. Needless to say I never received a phone call and my dog was being shaved. If they were having a problem WHY was I not called as I would of absolutely been right there to pick her up. This was not a decision to be made by a manager but should have been made by the pet owner.

Walt Newton

New to the area was looking for a groomer to bring our Pom to, I didn’t mind paying a bit more but his hair was uneven around his ears and head. He was supposed to have a teddy cut but it was sadly mis shaped, he has been getting groomed for 5 years now every month so I’m sure it wasn’t due to him moving. People were friendly but I had to try to fix the mess.it was a mess around his face to but u can’t tell from the pic it looked like one side was swollen