VIP Pet Resort

Susan Valeri

They took good care of my girl. Always took my calls and gave me an update on how she was eating. The staff was very nice. We will use them again!

Captain Rick

The best pet boarding facility that we've ever used. Our dogs love coming here. The entire staff is outstanding. Our dogs are tugging at the leash to get inside as soon as we get here. They treat our dogs as if they were their own!

Heather S

I really liked this boarding facility. All the staff members I met were friendly and seemed to care a lot about the pets in their care. I paid for extra playtime for my dog and it was so worth it. He had a blast both in the pool and playing fetch in the play yard. I also love that they don’t mingle the dogs together. That gives me a lot of peace of mind while I’m traveling. I’m new to the area and haven’t left my dog at a boarding facility before (he’s always stayed with family in the past) so I was surprised they didn’t call or email me to let me know all is well. I don’t expect daily calls, but as a brand new client who said they’ve never boarded their dog before I would have expected a call after the first night just to set my mind at ease. I loved the photos of my dog that they had printed when I picked him up, but I feel like they’re a little behind the times with that…a quick text with the photos seem to be a more efficient and economical way to do things. Overall, I had a great experience with this facility and would definitely bring my dog back here anytime I need to board him. Highly recommend!

Jill Williams

What a disgrace of a business. My mother-in-law had dropped her dog off for boarding over a weekend and drove back early specifically to come pick up her dog on a Sunday. This business states they close at 5, well after she called them multiple times for over an hour, with no answer on her drive to home, she got to the facility before 5. No one was there. My mother-in-law called again and again, still no answer. I luckily found the owner’s number online and was able to get a hold of the owner. PLEASE DO NOT LEAVE YOUR ANIMAL WITH THIS FACILITY, because I can tell you, the owner did not have a bone in her body that cared about this situation. The owner said “I’ll check into that.” She did not make an apology to us that no one was there to help us even though we called and showed up before their scheduled closing time. The owner did not offer to make things right, did not offer to come down herself and help my mother-in-law. She did however say “if we get the dog before noon tomorrow, we won’t be charged.” The sheer audacity of that comment was beyond rude, considering we tried to get her dog on Sunday BEFORE THEY CLOSED. As an owner, she said no idea what managers were working the scheduled shift. Side note: If you leave your pet here, please know someone isn’t on site 24/7, and clearly they leave whenever they want regardless of scheduled business hours. My in-laws have been going to this facility for 20+ years and have taken several dogs they have had over the years here. After this experience, NEVER AGAIN.