Thai Basil Restaurant

debbie bartlett

We like to get their takeout but be careful that you get what you ordered before you leave. Last night the spring rolls and extra sauce we ordered were missing. I tried for an hour to get through on the phone, redialing over 23 times, and always got a busy signal. We didn’t want to drive all the way back and wait for them to make them. Very frustrating that I paid for the items and never got them. Even more aggravating that it’s so hard to get through on the phone. I have to say when I picked up the food no one was on the phone and it wasn’t ringing, but the lady at the desk was the person that took my order. Makes me wonder if they take it off the hook while helping customers or something. It took me multiple tries to get through when I ordered as well. 😡

mindy roth

My family and I have been very happy customers for over ten years. Whenever we have visitors, Thai Basil is the first place we take them. Every meal and takeout order has been perfect and delicious. We can’t wait until our 8 month old granddaughter is able to enjoy a yummy meal at Thai Basil with us! The staff is always helpful, nice and friendly!

Shaun P Patterson

The food tastes great, but they only get 2 stars for the following reasons: 1) they don't have online ordering so you must call which greatly ties up their phone and it takes an hour to get through sometimes. 2) they take their phone off the hook to slow down orders, instead just hire more cooks. 3) they changed from the large Styrofoam take out boxes to a box which is better constructed but is half the size meaning for the last year they've been serving half portions for the same price. They must be doing this to cope with higher demand so they have more noodles and rice available. Terrible decisions 😠 This place would be the number 1 thai restaurant in central Florida if they just hired more chefs, worked with a third party company to offer online/Mobile orders, and stopped serving smaller portions for take-out.

Muniba Khan

I really love Thai Basil! I've come here with family and friends, and the staff is always incredibly helpful and friendly. This time, I got the green curry with tofu and asked for it Thai hot and it was absolutely delicious! My boyfriend got the pad thai and he really enjoyed it. Definitely the best place for Thai food in the area, hands down!