Lucky-3 Dog & Cat Grooming

Kala Nelson

Unprofessional. The first problem was that the male groomer made inappropriate comments to me AND my boyfriend. I received a very important, unexpected work call when walking in and this guy did everything in his power to interrupt my conversation. He even asked my boyfriend what kind of work I did, and then proceeded to imply that I was a dancer. He was very pushy, attempted to demand tips, and tried to sell us useless products instead of focusing on the grooming needs. He pushed “free hair color” but really provided us with a janky spray job. When I came in halfway through to check on my pup I expressed that I didn’t like the current progress and he pushed me out of the shop. Upon pick up we were HIGHLY disappointed. They had put a bow on my MALE dog and unevenly colored the whole top of his head pink, even though we asked for red. Waste of $85, I can see why they only take cash and why they called me twice before I even arrived to ensure that I was still coming - even though it was a walk in appointment.

Tysauna Jordan

Do not take your pet here! This place is unprofessional! I called and they were very loud and talkative on the phone but were speaking to eachother, not me! Then I was told they couldn’t tell me a time and they would call me the day of. They called me the morning of and told me I had to bring him in immediately or they weren’t sure of a time and to call them when I was ready. Called and then they told me a few hours away or if they called sooner I would have to come then. I went at the time and the place looks abandoned. It’s stuff everywhere, it’s pet hair every wear. Nothing is cleaned after each pet which is a problem. They used a dirty towel to try to clip nails. It’s small, dirty and cramped. The guy kept trying to sell me other stuff and rushing me to try to pay for something I did not want. My pet tried to run and they immediately said they could not finish him. He did not fight them to clip the nails and he did not scratch or even attempt to scratch them or even hiss at them and they wouldn’t do him to keep my money anyway. Do not go here, find a real professional place, because this is not it

B H

I'm not quite sure how this place exists and gets customers or why people go here. I agree with Bryant's review and I never even decided to get my cat groomed. I've called this place twice and both times was greeted with hostility in my opinion. Poor customer service and strange tactics. I've never heard of a groomer seeking your assistance to help them groom. They want you to stay and possible hold the pet at least on their first visit. The website alone is a turn off because of everything they try to address. When I called recently inquiring on cat grooming, I jumped ahead and told him that I read the website and my cat is fine with grooming and has been groomed before (learning from the first time I called and he asked a bunch of questions about my cat's temperament). We proceed to discuss availability and he tells me to tell him when I'd like to come in after I asked what options were available. After I request my day and time, he tells me their true options and times and cash only. It frustrated me since he could've just offered me that information when I asked. Per Bryant's review, I also think the man is senile. I will not be taking my pet here.

Leslie Johnson

I would like to thank David and Beverly for doing such a wonderful job today with my boy. The cut is very cute and professional and he didn’t seem terrified when I picked him up! They took great care of him. He has bad anxiety around other dogs and they went the extra mile by giving us the first appointment of the day and got him in and out.