Baskin-Robbins

Samantha Graham

The first 3 things I asked for, they did not have. I was told “We haven’t had those ingredients in months, so I don’t think we make it anymore.” The establishment should remove this from the display menu if that’s the case. What I did receive, was terrible and not even what I asked for. Couldn’t make something even as simple as a chocolate shake to compromise. Wasted my money.

lucie

Everytime I want to order something from the baskin robbins menu something’s missing, yesterdsy I went to get a Oreo cappuccino blast and they didn’t have Oreo ice cream in the middle of the day 🤦🏼‍♀️ You’re a ice cream shop and don’t even have cookies and cream ice cream??

Shy Violent

First thing you see you when you walk in the door is behind the counter. No wall dividing customers from just walking back there. And it wasn’t super clean. Two of their menu boards were on the fritz so I asked if they were doing Sundays. I was told only hot fudge. Great yes please. I ordered my flavors and he put it together asked if I wanted whip cream and cherry nuts etc. No problem. Then they hand it to me and I look at it and it’s the hardened cone coating chocolate, like magic shell, not hot fudge. I tap it with my finger nail and it’s audibly hard. I say this isn’t hot fudge. Worker says no, it just gets like that when it hits the ice cream it’s still chewy once you start eating it. I shrug my shoulders and give him the benefit of the doubt. I should’ve known better. Definitely not hot fudge! How does an ice cream counter server not know what hot fudge is?! There were also two homeless people camped outside. I can sympathize with homeless but no corporate place is going to let people camp outside like that. This franchise is in desperate need of new ownership and management. There are plenty of other ice cream places in plant city and Brusters is only 20 minutes away. I will not be back to this Baskin-Robbins.

Stephen Hanna

So I came for two milkshakes.... my wife's "chocolate" was severely watery and had ice chips floating in it (idk but I'm pretty sure ice isn't an ingredient in a milkshake) and my cookies and cream had literal chunks of ice and was also watery. When you're charging $6 for a milkshake you could at least make a real one and take the time to make sure it's fully blended. Will never come back here again and if you don't want to get ripped off I suggest you do the same