Encompass Health Rehabilitation Hospital of North Tampa

Lisa B

Megan (PT) and Dr. Santiago are AMAZING! Both are so kind and patient. Always have time for you to listen and answer your questions. Dr. Santiago is sweet and empathetic. Megan is a strong motivator that goes over and beyond. My mom's first nurse we had for a few days, Khadra, sweet, patient and kind. Couple of the case mgrs made the transition of checking out and getting everything setup at home an easy experience and so far using their home health care has been a great experience also. Food was okay. Very clean facility. Front desk people are thorough and nice. The only reason I didn't give it 5 stars is because several times it took awhile for someone to come in to answer her call light and also there was a nurse that got very upset that I was upset and asking questions and that can not be.... They are the caretakers and should be the glue that holds everything together. Not just there to hand out pills. They of all people should know everyone is tired, overwhelmed, scared and trying to understand and keep up with what's going on with their friend/family member during this most difficult time. Thank you to those who helped my mom and helped her become independent due a stroke 😇

Evelyn Igbinosun

We had nothing but positive things to say about the facility and staff, everyone was so positive and caring. My family member was very pleased with the stay. My only complaint is the visiting hours are almost the same as my work schedule.

Cassie McElroy

Do not take anyone you care about here & please please share your experiences ESPECIALLY when it comes to medical “professionals” … My family member in a wheelchair was in the lobby waiting to be seen and needed to use the restroom (come to find out later they doubled her medication causing her to urinate frequently and gave her a terrible UTI), they told her they were going to get a bed pan. She asked to please not make her use a BED PAN in the middle of a lobby full of people. So she was taken to the back to “use the restroom”, where they would not lift or help her - told her to pee herself. After she was forced to urinate herself, THEN they were able to lift her from her chair (why this wasn’t done in the first place is beyond me). There were other incidents that rubbed us the wrong way, but this was just WRONG - inhumane - and unethical. I work in health care and I could never imagine seeing this type of treatment. NEVER AGAIN

Joseph Traficante

What can I say that hasn't already been said. This facility was awesome. Everyone from custodian to admin were great. Personal thanks to my therapists Marshay and Tony for Keeping me on track and helping me meet my goals. I would definitely recommend encompass north as they treat you like one of their own.