Down Under Sports and Fitness

Marc F

My wife and I became members of Down Under Sports and Fitness over 12 years, shortly after it opened. We are now both retired and continue to go to the gym on a regular basis. Because the atmosphere at the gym is relaxed, people of all ages and all abilities can feel welcome and comfortable. One or both of the owners/trainers, Stephen and Sam (Samantha), are usually on the premises during staffed hours and available for assistance with equipment or an exercise routine. The gym, equipment and locker rooms are always very clean and well maintained. It is obvious that Stephen and Sam take great pride in the operation of the gym. In an industry where there are so many choices, whether you choose personal training or to workout on your own, consider Down Under.

Ziena Perez

I’m rating this gym so low based solely on the lack of communication, availability, and knowledge by the staff. If you want to go to a gym where there is never anyone available for anything, this is the perfect gym for you. It took me over a year to cancel a membership due to poor communication and lack of service. And even after my membership was canceled I am still being charged passed the 30-day notice period. And can’t get a single person to answer the phone during staffed hours to fix the problem. Then I’m sure once I finally get someone on the phone to fix an issue that could have all been so simple they will take a condescending approach as if I’m the issue for having an issue with their lack of service. Go to retro fitness. It’s a better quality gym in every aspect. Reply to comment: No one at your facility emailed me. In fact they completely avoided me and called my husband to tell him that we would be issued a check as that was our only option to getting our money back. A voicemail box is used to get voicemails when a place is busy. Your gym is not always busy especially as you just stated it is a small facility. It shouldn’t take several phone calls at different times in a day for someone to answer. Yet no one ever answered or communicated with me until I made this review. Next time don’t complain to my husband about me and lie and say you sent me an email. Thanks. —Your email was in my junk mail but besides me being mistaken about that, everything else still applies.

Stephen Donovan

I’ve been involved with Down Under for over 10 years and the owners Stephen and Samantha, truly care about their members and clients. Stephen is working on his doctorate and Sam continues to earn more and more training certificates. …

Stephen Donovan

I’ve been involved with Down Under for over 10 years and the owners Stephen and Samantha, truly care about their members and clients. Stephen is working on his doctorate and Sam continues to earn more and more training certificates. Overall the facility has a hometown feel and they know everyone’s name therefore their facility is the “Cheers” of the gym industry. They are honest, straight to the point and do not sugar coat what they say. If you’re looking for trainers who have years of experience - both book and practical as well as caring, stop on by and say hi. 💪