Banfield Pet Hospital

DW

2nd year of wellness plan and not seeing vet. You do not get personal detailed info on your pet. Her first exam there was a written report with comments from vet. Not this time. I was also charged $12.00 for an eye wash that sells for $4.48 at Wal-Mart. Same brand.

A Stone

This place is toxic! All they care about is how much they charge you. They make it seem your pet is in dire need of what they’re prescribing so they can do as much tests as possible and rack up the charges. Oh and you’ll never speak to the doctor or see them Treat your pet. But you’ll speak to a junior person explaining your bill. Beware and I’d look elsewhere. Anywhere except banfield! Go to your local neighborhood vets!

Christine Rios

My boyfriend took his pup here and they were excellent with treatment and service. The visit didnt take long at all and they were very thorough. The team is passionate about what they do, you can tell they care about each animal that comes in. They give off a warm and professional presence, you know automatically you are in good hands.

Margot Schwamb

I have historically avoided Banfield Pet Hospitals. I have thought of them primarily as cookie cutter-ish, factory-like veterinary services. Well, I ended up having to use them when I couldn't get an appointment anywhere until mid August to just get my dog vaccinated. In a flurry of online searches and phone calls, I called yesterday and was lucky enough to get an appointment the next day, today. I ended up driving 35 miles, to the Buena Park location. The place was hopping! The clinic is in the Petsmart, which was also bustling with an adoption event, training sessions and shoppers. The Banfield staff were great. The person who checked us in, Jocelyn, was fantastic! She gol the info into the system and made sure I got all my dog's records when she emailed them. She even waited to make sure I was able to open them. All the staff were professional, efficient and friendly. They are still only doing drop off appointments, so you do miss an opportunity to talk with a vet. The vet tech called me during our pup's exam, so we were able to at least touch base. I'm pleasantly surprised. Getting my dog vaccinated here was a great intro to Banfield. If something more complicated arises in our dog's health, I'd have to think about it. At least after this experience, it's not an automatic no.