ARCpoint Labs of Bakersfield

Martin Bernardino

Extremely adaptable lab that is really on top of things. 1) They were virtually the only lab out of many places I had called across Bakersfield that offered rapid results AND whose COVID testing method was in strict compliance with entry requirements into Japan (most other places only met one or the other criterion but not both). 2) Impressively, they had been proactively tracking changes in Japanese entry requirements, and so I didn't even have to bring the new immigration guidelines to their attention. 3) They scrambled to get a doctor's signature for my COVID test certificate and provided me with both a physical and electronic test certificate within 24 hours, in time for my departure. Thank you so much and keep up the fantastic work you do for us!

AMY GRAY

Fast friendly service.and clean facility . The owner and staff are always available after hours if needed as well.

michael salyer

Got a pcr test for my flight and I was in and out in less than 5 min . I got the results same day within 2 hours great service .

Tom Hampton

Yesterday’s drug testing was pretty bad. They need to train their staff to understand that just because they know the routine, they can’t assume the client knows what to do. The staff should explain what to do and not just assume. It took an hour of waiting, very poor explanation of that. Then the actual going in and steps in the bathroom was pretty clunky, steps involved was not explained. Then in leaving was not explained either. I also want to complain about the TSA walk in. I saw the sign and asked for that when I first came in. Told that it could be done. I waited two hours, no explanation. I asked and was told it would take ‘20 minutes’. That wasn’t true. There wasn’t anyone around. The only way to get help is to walk outside and back in to trigger door bell. I finally asked for my license and passport back and left.