Massage Envy

Category: Massage spa

Address: 12814 Shank Farm Way Suite D, Hagerstown, MD 21742, USA

Phone: +12405136981

Opening hours

Sunday: 10AM–6PM

Monday: Closed

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 9AM–4PM

Reviews

Denny Durboraw

May 20, 2022

Don't buy the monthly package. Getting scheduled is a major problem. When you do get in, the massages are very good. They actually deserve a 3.5 stars

Mary Kate Blankenship

Sep 16, 2021

I am a member here for a couple of years now. Ben, at the front desk, is exceptionally kind and helpful! Tammy is my therapist, and she is one in a billion! This place has low cost with high quality returns! I love massage envy!Members and guests are incredibly valued at Massage Envy and it’s great to hear that you were so happy with your recent session. We will pass it along so everyone within Massage Envy - Hagerstown can receive the positive feedback! Thanks Mary Kate!

Mary Hykes

Jul 18, 2021

My only complaint is the length of the service. I wasn't taken back until after 12. After getting undressed and everything, the massage probably didn't start until 12:10 or so, and it was over before 1. I wish the massage would last a full hour.

Lauren ampe

Jun 18, 2021

Tammy was great and the massage was very relaxing. I enjoyed every minute of it. just what I needed I’ll be back!We are so happy to hear that you enjoyed your session! Please don’t hesitate to reach out to Massage Envy - Hagerstown at (240) 513-6981 if there is anything else they can do for you. Thanks, Lauren!

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Questions & Answers

How long is a facial?

Massage Envy (Owner) | Aug 16, 2021
Massage Envy (Owner) | Aug 17, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

How much does it cost to get a facial?

Massage Envy (Owner) | Aug 16, 2021
Massage Envy (Owner) | Aug 17, 2021

Intro Pricing, Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

Does Massage Envy offer Facials?

Massage Envy (Owner) | Aug 16, 2021
Massage Envy (Owner) | Aug 17, 2021

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

How much does a facial cost with a massage?

Massage Envy (Owner) | Aug 16, 2021
Massage Envy (Owner) | Aug 17, 2021

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Can I use my Massage Envy membership for facials?

Massage Envy (Owner) | Aug 16, 2021
Massage Envy (Owner) | Aug 17, 2021

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

What does a facial include?

Massage Envy (Owner) | Aug 16, 2021
Massage Envy (Owner) | Aug 17, 2021

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy (Owner) | Aug 16, 2021
Massage Envy (Owner) | Aug 17, 2021

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does a facial cost the same as a massage?

Massage Envy (Owner) | Aug 16, 2021
Massage Envy (Owner) | Aug 17, 2021

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How do I cancel my Massage Envy membership?

Massage Envy (Owner) | Aug 16, 2021
Massage Envy (Owner) | Aug 17, 2021

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy (Owner) | Aug 16, 2021
Massage Envy (Owner) | Aug 17, 2021

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy (Owner) | Aug 16, 2021
Massage Envy (Owner) | Aug 17, 2021

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy (Owner) | Aug 16, 2021
Massage Envy (Owner) | Aug 17, 2021

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy (Owner) | Aug 16, 2021
Massage Envy (Owner) | Aug 17, 2021

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What kind of massage do I get for the introductory rate?

Massage Envy (Owner) | Aug 16, 2021
Massage Envy (Owner) | Aug 17, 2021

Introductory rates are available for 60 minute custom massages session. Contact the franchised location to confirm eligibility.

What does a massage include?

Massage Envy (Owner) | Aug 16, 2021
Massage Envy (Owner) | Aug 17, 2021

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy (Owner) | Aug 16, 2021
Massage Envy (Owner) | Aug 17, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy (Owner) | Aug 16, 2021
Massage Envy (Owner) | Aug 17, 2021

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy (Owner) | Aug 16, 2021
Massage Envy (Owner) | Aug 17, 2021

Yes, most Massage Envy franchised locations offer couple’s room. Please call the franchised location to confirm availability.

Does Massage Envy have showers available for guest?

Massage Envy (Owner) | Aug 16, 2021
Massage Envy (Owner) | Aug 17, 2021

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy (Owner) | Aug 16, 2021
Massage Envy (Owner) | Aug 17, 2021

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy (Owner) | Aug 16, 2021
Massage Envy (Owner) | Aug 17, 2021

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy (Owner) | Aug 16, 2021
Massage Envy (Owner) | Aug 17, 2021

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy (Owner) | Aug 16, 2021
Massage Envy (Owner) | Aug 17, 2021

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

Where can I see pricing options for this Franchised location?

Massage Envy (Owner) | Aug 16, 2021
Massage Envy (Owner) | Aug 17, 2021

Intro Pricing, Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the Franchised location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

How much is a whole body massage with the work's. All the pampering?

Dagmar Lankford | Nov 15, 2018
Pamela Johnson | Nov 16, 2018

I think about 110. Not sure I am a member so I pay a different price

Can you do massages at peoples house

James Robinson | Nov 15, 2018
Jae Dykes (Jae Lynne) | Nov 16, 2018

No. They are only do massages at their places of business. Totally worth it, though.

Do they do couples massages?!?

Allison Barker | Nov 15, 2018
Jae Dykes (Jae Lynne) | Nov 16, 2018

In the past, Massage Envy did do couple massages. It's not listed on their website any longer, but call Ben at Hagerstown location. If they have a room large enough, they are likely to accommodate.

Are massage therapist trained for fibromyalgia and degenerative disk/bone disease.

Teresa Beck | Nov 15, 2017
Jae Dykes (Jae Lynne) | Nov 16, 2017

Yes. There are a variety of specialties that different therapists have & you should talk to Ben who runs the front desk. He is great to match you with the right therapist. They are not "one size fits all" massages. I've had neck surgery & have a number of issues. This is one of the best run franchises - we've had experience with many other Massage Envy franchises across the country.

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