The UPS Store

Category: Shipping and mailing service in Van Nuys, Los Angeles, CA

Address: 6311 Van Nuys Blvd, Van Nuys, CA 91401, USA

Phone: +18187819000

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 8:30AM–6:30PM

Wednesday: 8:30AM–6:30PM

Thursday: 8:30AM–6:30PM

Friday: 8:30AM–6:30PM

Saturday: 9AM–5PM

Reviews

Dan Balanuta

Aug 5, 2022

Maaan, the guy was soo rude! Made me feel like stupid in from of everyone. Better stay away, there are plenty of other UPS locations around here.

Elizabeth Sheldon

May 28, 2022

The owner is just rude and disgusting. Horrible customer service, wants to charge for everything, probably even a paperclip. Go to any other store for good service and polite people. UPS should shutter this one, it's an embarrassment.

Laura Ramirez Velez

Apr 29, 2022

WORST CUSTOMER SERVICE. So I went aWednesday to send a legal important document. I sent it by ground cause I needed it to arrive in a 7 days period. But the guy at the store messed the labels and 2 days later I got the document at my house. So the document was already 2 days delayed. When arriving to the store I asked the huy for help and he told me the store wasnt going to pay 50 bucks ( sending it express) for their mistake. So that he was only going to send it again. Today is friday. Next batch is going to be sent on Monday. So my legal important document is now 5 days delay. My legal status depend on this document and when mistaking labels UPS is not able ti help me cause their mistake will cost them more than the initial price??????

Silvia Vela

Apr 27, 2022

STAY FAR FAR AWAY FROM THIS UPS STORE! I thought I was the only one treated poorly here but upon reading all these horrible reviews its clear this "Jack" guy is a miserable human being. The service was so bad I HAD to leave a review. Will definitely be contacting corporate. Jack is nothing short of horrible.

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Questions & Answers

Do they close for lunch? What are lunch hours there?

nancy greco | Sep 4, 2021
Armando Pimentel | Sep 4, 2021

No, they do not close for lunch.

Can I pickup a package that was supposed to be delivered today but got “rescheduled” due to a holiday?

Miakoda Rodriguez | Sep 4, 2020
M Z | Sep 4, 2020

Yes

Do accept and shipout Direct TV equipment?

Paul Lopez | Sep 4, 2020
chris peoples | Sep 4, 2020

Yes I have seen people drop off their old Direct Tv equipment there.

Do they have Prepaid UPS DELIVERY LABEL

Nelson Pacheo | Sep 4, 2020
nancy greco | Sep 4, 2021

Bring code from your phone to get it scanned

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