Kindred Hospital South Bay

Richard Kevin Barreto

Whoever that old guy is in the security receptionist is extremely rude. Every single time he's sitting at his desk he always has a terrible attitude and always goes on a power trip. I don't have any problems with the other security guards, as a matter of fact the two female security guards are both nice and welcoming. This facility needs to either talk to him or find someone else who has a better attitude and is more welcoming then he is because that is unacceptable.

Jo´van McAdoo

The hospital needs updating, but they are very consistent with their HIPPA regulations. I can guarantee the nursing staff goes extra lengths in not speaking to anyone outside the designated list. Doctors on call leave much to be desired - unresponsive, condescending, not a great bedside manner...and that's if you get to speak to them at all. My loved one's attending neurologist successfully dodged me for 7mos. Kristine, however, will be the bright spot in this murky place. She's an amazing patient advocate. Genuinely kind, caring, and willing to give her best. I hope this place doesn't suck the greatness out of her. Treat her kindly y'all! She is the only truly good thing about this place. Her assistance comes from the heart, judgement-free, and a willingness that isn't being compensated, because they wouldn't have enough money in the world.

Leon M.L

The patient advocate for the hospital is wonderful. I was hesitant to speak about a concern that has been bothersome for sometime now…Kristine being the patient advocate made me feel validated with a sense of openness, being able to interject my concerns. Which ultimately was beneficial for me. I had a few concerns regarding a particular cna and her aggressive demeanor towards me. Kristine was very direct in handling my concerns in a very professional manner. I’m glad that she took the importance of this particular issue and addressed it. I was very impressed and pleased with the outcome. Seeing a positive change with that main staff I had concerns about. I wasn’t able to speak up about this in the past, but she took the time to see that I wasn’t in my best mood. Having me interject my concerns was very beneficial for me, and she was able to resolve my concerns and unease I was experiencing at that time. I enjoy her visiting me and checking in on me. She seems to uplift my spirits with her presence and conversations.

Marian YM

My mother was admitted to Kindred South Bay, and after her recovery there she discharged to another facility. My brother lives close by and was able to visit her, whenever his schedule allowed. Unfortunately, I was out of state, many miles away. It was a nice surprise that I received a phone call from the patient advocate, introducing herself on the phone and who arranged our FaceTime calls. The staff took good care of her, the nurses, rehab, I really appreciate the nurse that would ask me on FaceTime to translate or give her feedback of what my mom was saying to her in our language. They do their best to communicate with their patients, and I am very satisfied with their service.