AT&T Store

Category: Cell phone store

Address: 23842 El Toro Rd, Lake Forest, CA 92630, USA

Phone: +19496990643

Opening hours

Sunday: 10AM–7PM

Monday: 10AM–6PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–8PM

Reviews

Keri Cranmer

Sep 3, 2022

One of the best experiences I’ve had with AT&T. Joshua is amazing. I was in and out, with a new phone, new line, new number, and a better plan in 40 minutes. Best service hands down! Way to go Joshua!!!

Troy Weathersby

Aug 22, 2022

I hate to leave a bad review however, this AT&T location has the worst customer service I have experienced in years! We have spent hours in this store with several managers to fix a transfer from personal to business, every manager we dealt with did NOT do what they said they would do! Needless to say, they never did fix what they messed up, meanwhile we are paying $ 676.00 a month due to their incompetence. We asked for upper management information on several occasion's with no avail. We would not recommend this location to anyone who wants good service and/or competent customer service! Never again will I step foot in this location! Btw, 611 removed and credited what the Lake Forest location messed up and was not able to fix on their own!

Raquel Bruno

May 9, 2022

Edgar (El Toro RD location) was awesome with me and my mother (78 years old). He was patient, knowledgeable and informative about the plans, phones and changes we would be dealing with during his transaction. I highly recommend this store and Edgar, in particular, to assist you.

M planetmike

Feb 14, 2022

Who knows what the service quality is like? Waited for over 20 minutes, my name was taken, and still no service. The Department of Motor Vehicles have a better response rate. Couldn't wait any longer!

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Questions & Answers

Do you carry the newest Samsung Galaxy phones?

AT&T Store | Aug 5, 2022
AT&T Store | Aug 5, 2022

Yes, we always carry the newest phones from Samsung. Stop by our Lake Forest location and see them in person.

Do you carry the iPhone 13?

AT&T Store | Oct 9, 2021
AT&T Store | Oct 9, 2021

We usually have enough stock of all the newest iPhone devices and make it easy for you to buy online and pick up in the store.

can we pay our bill in the store?

Rosa Barriga | Sep 4, 2020
Richard Leone | Sep 4, 2020

Yes there is a kiosk that accepts debit or credit, it is the same as using your myatt app.

I am trying to get my email on my work computer. Ihave either my ID and/or password incorrect. It is only very recently that I have not be able to get on. I have tried many passwords and need to talk with a person. Thank you for your help.

Ellie Ward | Sep 5, 2019
R P | Sep 5, 2019

LOL. You've posted this on the Google feedback site. You might want to reach out to ATT directly. I'm sure they can help.

Are you open on Sunday?

Christine Montoya | Sep 5, 2018
Mark Thistlewaite | Sep 5, 2018

Yes

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