Smart & Final

Romy Thomas

What I needed was there, and the timing of the line and the service was good and fast.

H Saucedo

I walked in to smart and final 2/4/22 and was very happy to have meet Emmanuel. He has great customer service and very friendly. Just seems that everyone is ver happy and nice

Randi

Richard the Assistant Manager has piss poor customer service skills. He needs to be sent to a customer service class to learn how to provide exceptional customer service. It’s not so surprising that employees in black and Hispanic areas are allowed to provide poor customer service. The stores where predominantly white people live break their necks to be customer friendly, because they know better and the people that live in these areas will not tolerate less than stellar service. Smart and Final require your managers to do better, it’s critical to provide an excellent customer service experience. RICHARD the Assistant Manager at this location SUCKS!!!

Abraham Lopez

Wonderful customer service that it makes me want to visit the store more often. Every other person on the reviews talking about long lines and long wait should REALLY CALM DOWN! What do you expect at this moment? It's COVID time, every store is the same. So instead of bashing the employees just know that they are concerned with your health and safety. Like it or not we all have to wait. The whole front is super clean, registers are always getting cleaned down after a customer has been served. Nothing but positive attitudes from the cashiers. At this moment people get impatient because of wait times and honestly I feel more sorry for the cashiers than the customers. I have waited in line when customers disrespectfully talk to the cashier or employees. But the most amazing part is how well they maintain their composure. These staff members deserve a raise because by what I've seen, they are really patient. Oh yeah... very clean store, friendly staff and super knowledgeable management. 👍👍👍👍👍👍