Master Car Care

Category: Auto repair shop in Riverside, California

Address: 7223 Indiana Ave, Riverside, CA 92504, USA

Phone: +19515888213

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 7AM–2PM

Reviews

Andrew G

May 4, 2022

Great shop! 11 month old Axels went out due to a broken engine mount and they were able to cover the parts under warranty.

Tami Depasse

Dec 11, 2021

We have used this location to diagnose and repair a number of issues with our beloved and high-mileage Jeep. They are open on Saturdays which works best with our schedule. They are prompt and thorough, and always have time to fit me in. They are the ideal place for car repairs in every way.

Barbara Frisby

Oct 30, 2020

I had an older model Audi. Need I say more? It was in for repair for so many things. Their service is excellent & they are always willing to go the extra mile. Ask for Yaz. He is awesome. Best place in Riverside, California.

Jonthan Hardeman

Feb 5, 2018

I was scammed by the manager of the riverside location. Caught him in the act and claiming to do repairs that where not done. His own mechanic pulled his covers. They tried to get me to pay 842.56 for a coolant flush shock install and steering column removals/ install. Steering column was never replaced it only needed 4 bolts tighten and a turn signal cam replaced. Witch there hard workers made clear that was all that was done and very simple for them and fast. The manger on the other hand still tried to convince me they replaced a hand full of parts but that was not the case. How i caught him was simple i asked him to show me all the old parts that he claimed he replaced and rebuilt witch he tried to tell me he did a full rebuild. lucky for me the guy who worked on my car was honest and said that they did not rebuild and replace but only tighten 4 bolts and fixed the blinker and brought only a plastic casing as proof, the only one part that was replace of the price of $14.34. The manager was thrown off because he knew he was busted. So out of a defensive tactic he said if i dont want to pay the 842.56 of work he lied about and wasnt done he would keep my car. I told him court is an option if he wanted. Then he decided to try and be my buddy and say how about we give a discount ect i said no i want to only pay for what was done and not made up on his end. He was unhappy i didnt want to pay him for his made up work that was never done and he couldn't prove.This went on back and forth for about 30 mins+. He couldnt prove any of the work he claimed was done nore did he want to prove it after his own mechanic threw him under the buss. To avoid a longer and more stressfull exsperince i told him to give me my keys and ill only pay for what was done only. So he made up his own invoice a seccond time that dropped down to $500 witch was still wrong but at this point it was causing so much stress to me and anxiety i gave in a paid for labor parts and a coolant flush that was never done so i could get my car back and be able to go to work. The invoice does not match up to the repairs that where done but was his only way to get paid.. First invoice ending in 531 Seccond invoice ending in 444 Funny part is in first invoice the labor for a full rebuild was 190.00 He charged me $375.00 in the seccond invoice that i did not agree to and also just dont add up. There is far more to this story that i will take up with corporate or small claims if im not paid back for that labor and coolant in full Master Car Care was caught trying to scam me with proof verbally and on papperwork and more then positive on camera aswell. You should be ashamed for trying to scam customers and after getting caught still scamming me under my nose on labor fees.. Well your caught and i except you to redeem your businesses reputation and to be refunded for the labor on the steering column. Of 375.00 and coolant flush of 44.95 This happen on 1/5/2018 they also had my car 3 days longer then agreed to witch was supposed to have my car back on 1/2/2018 Witch cost me time and money and stress since this manager couldnt keep in touch and keep me up to date even after multiple calls trying to gwt updates but never recived any. I highly recommend no one to go here unless you are posotive on whats being done to your car/truck. The manager is a thief and a scammer and he should be ashamed of this.. Hope to hear back from master car care or ill seek out legal assistance.

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Questions & Answers

Do they do wheel alignments?

T JW | Sep 5, 2019
A TF | Sep 5, 2019

Yes, I just have my SUV done last week...

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Do they change oil??

Brenda Durand | Sep 4, 2020
J Travers Devine | Sep 4, 2020

Yes

How much to put a altinator in?

Jeremy Albertson | Sep 4, 2020
Cheryl McVeigh | Sep 4, 2020

Best way to get a correct answer is to contact them directly. They do amazing work and are very reasonable in pricing

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