Buffalo Wild Wings

Joanie

I had the bar sampler since I have not ever been to a Buffalo wings before.. The nachos stale, the mozzarella sticks hard... I asked for mild ... I got spicy... But the wings were tasty... I expected a better experience than what I received

Kate May

I was catching a flight later in my day so I stopped at the Martinsburg location. When I arrived no one greeted me for 10 minutes, my table and silverware was dirty. My burger came out practically burned and my fries were ice cold. Im not someone who complains to the server about it because I used to work in the food industry 10 years ago. I let it go but then while I was waiting to leave I heard servers and hosts talking about how bad they are being treated by management. I started watching managers myself wanting to see if this was true and having some time to spare. I watched servers hunt and search for managers when they needed them, but I heard they were outside smoking for 15-20 minutes with no manager in the building. I also watched a employee just arrive to his shift. He walked in and said hello to one of the managers and the managers completely ignored him and didn’t acknowledge him at all. I watched managers sit at a table & eat like they had nothing better to do. After hearing and seeing everything I had to ask my server what was going on. She said yeah employees complain a lot here, she told me the managers are rude and treat you like a child. She told me many employees quit this establishment due to harassment and being treated poorly. She told me they let one of the managers work bar, serve, manage, and make their own schedule plus everyone else. She told me he takes advantage of that leverage with the company. She told me the male manager has scared off multiple employees out of establishment for harassment and just simply not liking them. She told me the male manager will get away with actions that are not allowed because no one reports it. I asked about the other managers and she told me the general manager is condescending and wont take you seriously when you go to her with information. She told me the African American manager is rude and will yell at you from across the room, ignore you and talk to you disrespectfully. she told me the other assistant managers are rude and it is hard to go to them for help. She said all the employees are always on edge and work hard long hours trying to never mess up to earn respect they were never given when they started working there. After hearing this huge mess I was disgusted I even put my hard earned money towards this establishment of abuse. I tipped my server $50, wished her good luck and left. Don't support this establishment they treat their employees horrible!

justO “JustO”

Well spaced, s very convenient location ( except for trying to pass Lowe's), with a lot of screens for many games. Food is, great, so is service. The only one downside is no option to reserve a table during a game season ( I tried on the phone). And one has to wait, but they provide you with a time range and the buzzer.

Sonny Ink.

I've been many times at this location and always been served same fantastic way with delicious wings .I'd never get a chance to sit and eat because of my schedule. But no doubt always yummy food with drink at home or with friends at their house. I definitely recommend and preferred bufflo wild wings to my all friends and family.Hey Sonny. Thanks for the kind words. Hope to see you again soon!