Linden at Martinsburg

Devika Saunders

The rent is a bit steep with Covid going on. I don't know if I could have my rent lowered until my hours at my job rev back up. But above all renting here has been good so far.

Matthew Orr

It is great if you like an office to never returnS a phone call or your maintenance issues to never be completed!! I had a room get flooded from a brand new a/c took them over three months to get the carpet cleaned the door and walls are …

Dennis Waller

Review based on how poorly the new management team is. Since they have taken over, it seems several emails and calls go ignored regarding issues and maintenance request. They fail to acknowledge or send a simple response that they are …

Tori S

I filed a review and complaint about this property with the BBB under the property management name, Gates Hudson on 12/30/2019. The name the review would be under is “Tori S” for anyone who would like to read about my experience. Before I took this action, I gave them 7 months to fix their wrong doings. During the duration of these 7 months, several more wrong doings on their part occurred. Including listing the unit I’ve been in for four years as vacant and letting a contractor come into my home without any notice and completely unannounced while I was indecent and sleeping. I’ve never seen this man before and I am half undressed. I was in fear for my life. They put myself and their contractor in danger and they don’t care about that or the fact they violated my rights as a WV resident by doing this. But it doesn’t stop there. Unfortunately, google reviews has a character limit or I’d list everything like I did with the BBB. My complaint was sent to Gates Hudson on 01/08 for a response in regard to my complaint. I have yet to receive one. However I received a response from the GM, Tiffany on 01/22/2020 (who knew about these wrong doings 7 months ago way before my review) on my review to follow up with her. I followed up with her on 01/23/2020. I have yet to receive a response. I have lived here for four years and never had any issues until Gates Hudson took over and renamed the property Linden at Martinsburg in early 2019. I paid less and was treated better with the previous property management. Now, you pay more and don’t even get the bare minimum. I hate sounding like a Karen, but I have been so kind and patient for several months and they just don’t care.