Holiday Inn Express & Suites Culpeper, an IHG Hotel

ARS Josh

Great staff during our stay, no problems at all. When I left, I noticed some charges to my bill for long distance calls in the amount of $31.00. These "Long Distance calls" happen to have been placed to me wife's cell phone, and we live in the same city, Culpeper VA. The hotel has a 540 area code, and we also have a 540 area code. I called to have this corrected, but was informed that the 540 area code recognized to my wife's cell phone is not the same 540 area code that the hotel is in... so a refund could not be given. We have family stay at this hotel when in town to use the pool, and in our current case where we had a covid issue at home so I stayed here with my kids to stay safe, but going forward I will certainly be taking my business elsewhere. This is THEFT as far as I'm concerned.

Sean Turner

Nice clean rooms with excellent pool, lots of parking, top notch guest services (especially Cassandra). Love IHG perks of the comp room upgrades when available. King suite is below.

LaTrenda

No complaints. Room was clean. Breakfast was the usual with the exception of turkey sausage that was a pleasant surprise. Many places don't take that in consideration for none red meat eaters. They also had gluten free items muffins and another bread item. Sugar free cookies daily for customers. Had issue with light bulb and other questions resolved quickly. Always enjoy the pillows they have soft and firm options. Another plus was body wash in large bottle as well as shampoo and conditioner. We all know about TSA and 3oz bottle. So to have that was great.

MikeSPD

What a great hotel and staff! I was impressed with the hotel appearance and staff immediately upon our arrival. Everyone was so kind and helpful. The breakfast area was well stocked and maintained by a wonderful and polite staff. Although the hotel was 100% booked, breakfast posed no problem for the high volume of guests. The entire exterior and interior of this hotel appeared to be in pristine shape . The rooms were very clean and the beds were very comfortable. I would highly recommend this hotel for your stay. Personal kudos to front desk clerk Katrina, manager Kayla Garcia, and the entire hotel staff for providing exceptional customer service!