Retro Fitness

Amanda Forminio

The manager BRON of this location LIES and does not do as he says. I have had over 10 issues with this manager. He has told me on more then one occasion and one charge that he would be handling something only to find out after waiting the timeframe that he NEVER did his job and NEVER filed for my refund I have called the financial to get proof that he NEVER put in what he told me he was and also called another location in stroudsburg to confirm he LIED and never Put in my refunds! This has happen on multiple different charges over 2 years I have multiple emails proving he is a liar on multiple different situations on both mine and my husbands account and I am out waiting 20+ days on each occasion waiting for my hard earned money to be returned!! I feel he does this on purpose and abused his power bc his emails indicate that he has done the job and confirming however he NEVER does so either this is malicious and on purpose or he is incompetent. I have solely canceled my membership bc of his constant issues!!! Do not trust this location with your money they will lie and steal and make you wait to be refunded if you catch the lies!!! Highly recommend you go to the other location in east stroudsburg as they have been so helpful every time Bron messes up

Justyne Carnes

I’m not sure who runs this location but they close unexpectedly fairly often. Today for example, they are closed. It rained last night. The roads are fine. The Stroudsburg location is open but Marshall’s creek is closed.

lev sigalov

If your thinking about taking personal sessions and signing up for monthly 3-6 month plans don't ! your sessions that you finish they will continue billing you afterwards ! They billed me 6 weeks after my 12 weeks expired. I disputed with my CC company they proved it was a contract I proved my contract was over and it was a mess for 4 months afterwards. I never got my credits back I never even wanted the money I was happy to work out with the gym and there was no help. The gym asked me to be patient while the dust settles. Mind you there is only certain time frame CC company require proof. At the end I canceled my CC gave up lost 6 sessions @ $86 a session. Lastly I ended up getting a shake weeks later and they stored my CC for the shake and charged me for the week session i disputed prior that they already reversed on their favor . That was the end of that straw I canceled my membership! I had a 8 year membership prior if not more. They officially lost me as a client after that incident. If anyone wants to reach out I have proof with conversation, disputed amounts , contracts statements and all documentation. DO NOT TAKE PERSONAL SESSIONS @ RETRO

Philip Gordon

This is the third or fourth time the gym at E Stroudsburg has been closed on Sunday. The last time I asked why it happened the manager finally told me that it was probably a scheduling error. I accept that might happen but not four times. …