ATM (Wells Fargo Bank)

Lilly Camacho

One Of the worst banks with horrible customer service very rude and unprofessional when asked to speak to manager was told manager was not in. Never in my life felt so discriminated and looked down upon. My father whose been banking for many many years was treated like garbage mind you he walks with a cane and has pancreatic cancer. I will share this horrible experience with everyone I come to contact with. Do not go to Wells Fargo bank on west Chester pike!!! No class & unprofessional Truly lack empathy for elders!

Erin Monaco

Very rude and unhelpful counter staff. I was told I needed to "see a banker" then given a card to scan to make an appointment! So I go through the rig-a-maroll of the app to find no appts until 430p (this is at 9a!).... there were bankers there with NO CUSTOMERS!!! I'll be using the WF on rt 100 from now on... they are MUCH more friendly & helpful!!

Google user

I came into this branch for the purpose of making an appointment with a financial advisor. Instead, I was stuck with John the banker who was very unfamiliar with the computer system. Instead of making an appointment for me, he continuously mentioned that he was a financial advisor for many years, at another bank.When he mentioned that, I couldn’t help but think to myself, he couldn’t have been very good at that job if he is now a banker. He was very unprofessional. Asking personal questions, would ask a question then laugh, when nothing was funny, and voicing his opinions on Covid and Wells Fargo masking requirements. His mask was below his nose. He never made the appointment for me. I will never return to this branch again. This was the only negative experience I’ve had with this branch. Other then that one banker, the staff at this location is very friendly and helpful.

Michael Brooks

Great staff. always pleasant, professional and helpful. Rarely a long wait. Has become my "go to" branch for all banking services. Used to go to a branch closer to my house but happy to travel a little farther for great customer service.