Chase Bank

Your Mom

Miserable and lazy workers look miserable and depressed maybe it’s time for a career change . Don’t know how they do customer service when that’s where they are lacking. Wonder who hires these people. It’s a total joke this location makes chase look bad ngl. I’ve been to many chase and have been a 20year customer here but this place makes me puke.

Adrienne Waibel

It is impossible to get a human being when phoning….

Lisa Farabee

We walked in the Ave Pico location with 11 minutes until closing to apply for a card and was told by an employee that the only person who was able to assist us was busy with another customer and we’d have to come back tomorrow, kind of rude I know. So basically they closed at 4:49 in my book because they weren’t able to help us. I’m sorry but when I worked at a bank, if a customer walked in before closing we stayed until that last person was helped. I understand that they were closing in 11 minutes, however we work jobs as well and made it as soon as we could before closing time. We should have had plenty of time to apply for a card and the employee telling me that there was only one person that could assist with that was a little ridiculous.

Bobby Herring

Flew in to visit California for a quick weekend trip and to handle a few business errands. We sat down with James who was able to help us set up a business account immediately. He was extremely friendly and even recommended a few areas to see and experience while in California. I highly recommend stopping by the branch and if you can, request James to help you solve any problems you throw at him. Thanks again and we’ll be back!