AT&T Store

balimagik

Jared is the best!! I watched him juggle 4 different clients with ease all while helping an employee do tech support from another store on the phone. He is an insane multi talker! The employee on the phone mentioned how Jared has a cult following of clients. I can see why! He is the hardest working and nicest rep I’ve ever worked with. Thanks Jared for getting my family set up with our new phones!

Anthony Tonokaboni

Dealt with Jared the Manager at this location and what a breath of Fresh Air compared to the AT&T store at the Outlets. He got us our new line set up in less than 10 minutes, was extremely knowledgeable and professional. Can't say enough good things about dealing with him and AT&T. Other stores should learn a lesson.

Beth Wickham

I’ll try to keep it short. Back in January I upgraded my phone on the next plan and dropped the old one off at this store for trade in. Thought it was funny that they didn’t just give me a return label to just ship myself, but since I’d never done this at an actual at&t store before assumed they knew what they were doing. They gave me a receipt for the device and I went on my merry way. Fast forward about 3 months and we get a $500 non returned device fee. So I call at&t and they say I have to go into the store and the store needs to call them stating that they did in fact ship the phone back. This was about 3 weeks ago. I went into the store after calling them and not receiving a call back to let them know what’s going on. I waited an hour to be helped (only had one worker and three customers!). After talking with the guy he showed me that the tracking number and that it was sent back the 14th of January. So we said we’d both call at&t and try to give them the tracking number. That next day I called at&t and they once again said it was the responsibility of the store to call them! So I called josh at the store and let him know. He said he’d call them and call me back by the end of the day. He did call me back while on the phone with them and needed more info from me. Then said he’d call back by the end of the day. I got no call back and assumed it was handled. Then this Sunday I checked the bill again and it still shows a charge to my account!!! So today I went in and to explain again to some lady there (Josh was there too) what was going on and she proceeds to ask me to go back to target to get my receipt for the upgrade fee I paid because maybe they didn’t know that I was paying that for the upgrade?! Really?? Now I’m on the phone with at&t AGAIN submitting a case against the store. I WILL NEVER AGAIN GO TO A AT&T STORE AGAIN!

Jennifer Nicole

Best AT&T store hands down in South County! The staff is very professional and personable. Ask for Joe he will take care of you! I’ve never had a problem in the store, they always treat me with respect; even if it’s going to be a little bit of a wait they acknowledge me. Joe always spends the time needed with me and I never feel rushed or like I’m annoying him. Thank you so much!