The Marq Apartments

Category: Apartment building in Santa Rosa, California

Address: 3637 Sonoma Ave, Santa Rosa, CA 95405, USA

Phone: +17075448855

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 9AM–5:30PM

Wednesday: 9AM–5:30PM

Thursday: 9AM–5:30PM

Friday: 9AM–5:30PM

Saturday: 10AM–5PM

Reviews

north bay666

Mar 2, 2022

DO NOT MOVE TO THE MARQ.!! RECENTLY DID A BUY OUT on 02/18/2022 OF *$4,789.00 and just today 03/01/2022 I have received the *deposition of security deposit* in the mail which states me and my spouse owe 1,737.18.! charging me and my spouse 1,498.00 for a “JG HAULING FULL PAINT JOB” is this normal? And another thing we left for personal reasons and it says on my “reason for moving” it says “lease break-pet policy” my utility bill is 439.00 but my water is included in my rent? and my rent has never been paid late. I understand that there is a bill for the last billing cycle but 439.00??! me and my spouse paid for the buy out for 4,789.00 half of the rent for the remainder of the month which was 1,700, and now my final bill for the disposition of security deposit of 1,737.18?? WOULD NOT RECOMMEND. In the lease for the buy out it states “residents will be charged for damages to the lease premises beyond “normal wear and tear”. I am fine with everything else that’s stated on the deposition but the paint job. I CANNOT BE UNDERSTANDING TO A LEASING AGENCY THAT IS SCAMMING PEOPLE. Any suggestions or similar situation feedback would be also. nice. thank you,

Cat Briar

Nov 15, 2021

I have loved living here, it is a beautiful community In a very nice part of town. The apartments are renovated and modern and have awesome features. The former staff was not the best nor very responsive, but with the new property manager and leasing consultant that took over in the summer of last year, they have always been on top of things, always answer my calls/emails and maintenance requests in a timely manner. I highly recommend living here!!

M K

Jan 11, 2020

If you’re like me, you check reviews before checking out a new potential living situation. Let me start off by saying Olivia is great. She has a positive attitude and knows her stuff. She had us sold on The Marq really quick. However, the property manager seems to be non-existent. We were approved only to find out they wanted to charge us $2075 instead of the shown $600 for the deposit because we previously lived with a friend. That seemed a bit strenuous so we asked to talk to the property manager about it. She gave us some paper work to fill out in order to settle things on the deposit. After we turned it in we never heard from them again. I had asked Olivia on our way out if she would be sending over the rest of the paperwork and she said yes. Never happened. Our move in date was to be December 17th, we applied early in November. It is now January 11th and they never got back to us. Needless to say, we found somewhere else to live. We have called them on several occasions asking for our holding fee back (which we were told was refundable if we changed our minds). The property manager is always conveniently not in and it’s something Olivia can’t handle. I would suggest looking elsewhere as the Marq seems to have some shady practices going on. Take your time and money where you will be treated better. Such a shame too. It is a nice place, in a beautiful location, but filled with false promises.

Mike Rochford

Oct 16, 2019

We moved here from out of state and wanted to rent for a year before buying a house so we could get to know the area. I moved in January and the pool/gym/etc were being remodeled and they told me it would be done in February. It wasn’t done until after Memorial Day. There’s not enough parking and that isn’t evident upon moving in. Everyone has parked in a fire lane the entire time we’ve lived here for that reason. Today, with no notice, they towed all the cars without notifying anyone that they would suddenly start enforcing this when it very clearly wasn’t before. And this happened while we are still waiting for them to fulfill our work order for maintenance that we submitted 12 days ago. One day I saw a woman berating the maintenance guy and I felt bad for him and thought she just had a sense of entitlement. But in retrospect I think it was deserved. While I normally accept responsibility for my own actions and don’t feel bad for people often, I feel they could’ve given notice about the parking situation and I wouldn’t be fuming with anger. We were following the established norm for the area. $315 dollars and missed work and then we will have our car back because they can’t provide parking for their residents and couldn’t extend the courtesy of warning people before towing. Don’t live here if you have two cars.

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Questions & Answers

Is the pool open everyday?

Noelia Sevilla | Sep 4, 2020
The Marq Apartments | Apr 7, 2022

Hello, The pool is not heated, but the pool and BBQ area is open year-round, and we do get some nice sunny days even in the cold season here in Sonoma County! ~The Marq

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Does the Marq have a pool and or spa available to the tenants?

Gr gadeberg | Sep 5, 2019
The Marq Apartments | Apr 7, 2022

Hello, We have a year-round pool and BBQ area. We do not have a hot tub, and the pool is not heated, but we do get some nice sunny weather even in the cold season here in Sonoma county! We even have a 24/7 fitness room onsite as well. Thank you! ~The Marq

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Is smoking permitted

Gr gadeberg | Sep 5, 2019
gabriel martinez | Sep 5, 2019

To smoke cigarettes you must leave the property completely. Like out of your apartment out on the main road sidewalk. Seems like weed is fine though. Go figure. California.

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