Ideal Hyundai of Frederick

Keystone Guardian

Do your self a favor an avoid this place like the plague. They will be nice to you until you buy a car, at that point you become a distant memory. It's almost like they don't want your return business. I have never seen anything like it. You would expect them to treat you well so you would return to buy another car right? No. Not the case. After I bouight my car they were done with me. When I called the salesman about a week after buying my car he had ZERO time for me. Stated he was to busy to follow up with his customers. Bottom line if you can find another dealership do it. If you are reading this and I sound angry you are correct. I have never been treated so poorly by a car dealship in my life. You have been warned. Good luck.

John Grable

My previous purchase of a vehicle lead me to ideal to purchase my current vehicle. The buying process was very smooth thanks to Roy. He is a very good at what he does and makes the experience pleasant. And the management is very easy to work with as well. Overall very pleased with everyone's effort to make things right.

Frederick Moutran

Roy was all the reason for the 5 stars. Excellent service throughout the process. Best customer service I have ever experienced buying a car. I will recommend other to him and will be back for my next car

Fayyaz Rehman

I purchased a new Hyundai from this dealership last Friday the 25th. It was great experience. No issue what so ever. Overall great customer service. My salesperson was Dan Painter. He is exceptionally good salesman. Nice & friendly & informed me of everything related to the process & purchase. An overall great experience. Thanks, Dan