Eagle Community Credit Union

Category: Credit union

Address: 24336 Rockfield Blvd, Lake Forest, CA 92630, USA

Phone: +19495889400

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–6PM

Saturday: 9AM–2PM

Reviews

Audrey Yip

Jul 22, 2022

I called Eagle Community Credit Union because Wawanesa was constantly taking money out of my account after I cancelled my policy and they owed me money. Dani got my call and help me out she was a godsend an angel a wonderful person sent to help and save me from wawanesa and they're constant pulling money for my account after I cancel their policy and paid them off. I was stressed out and in tears, my day was ruined until I spoke with Dani. She listened to my issue I was having and quickly solve that problem put me on a brief hold so she can see what forms I needed and came back on the line with me and told me how they could help me out it's a big comfort to know my bank has my back and they have such great people working for them that are able to quickly resolve the issues I've been having in a few quick minutes on the phone. I greatly appreciate you Dani and I greatly appreciate the service eagle provides.

Natasha Nicole

Jan 4, 2021

Their online banking to get access to your accounts is ALWAYS DOWN. You may not be able to access your funds when it’s down. This happens very often. I’ve been with this CU for over 10 years. Two stars because the staff are almost always nice.

Martin Brower

Nov 20, 2018

I just recently joined this credit union and have called them twice in the last two weeks, I was told both times that they valued my time and to leave my number and they would call me back. Today it's been over 5 hours and since they are closed now, it will be tomorrow, which if they called me right when they opened it will be 21 hours. Needing my question answered I called back and listened to their prompts and I tried the "collections" options, figuring they would want money and bingo they picked up!! There are plenty of credit unions out there and they are all competing for your business. Don’t take my word for it, call them first before you open and account.

Elsie Delsie

Jun 2, 2017

I have been with this credit union since 1979, when it had another name. I have not had one bad experience with them in all that time. Of course there have been a few glitches throughout the years, but the fine employees at Eagle have always taken the time to sort things out quickly and professionally, and I have never lost one dime from a mistake of theirs. A couple of times they have gone the extra mile and really helped me out of a few jams (involving foreign travel). I have brought in family members to Eagle, knowing they will be treated fairly and honestly, and none of them have left. Also, even though there are some fees, they are NOTHING like at other banks. I love this credit union and will never go anywhere else, and neither will my son, my husband nor my former ex brother-in-law, Larry.

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Questions & Answers

Did you moved location from Lake Forest??

Evelina Cerna | Sep 5, 2018
Meli Stafford | Sep 5, 2018

This is the new location in Lake Forest. Branched moved late last year

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I am interested in a 1 year CD purchase of 10,000. Does eagle do this

Dixie Ostrea | Sep 5, 2019
Eagle Community Credit Union | Sep 5, 2019

Yes, we do. You can check our current rates here: https://www.eaglecu.org/rates Or call us directly and one of our Member Service Reps will gladly answer any questions you have: (949) 588-9400 Thank you for contacting Eagle Community Credit Union

They do not have staff who answer in Spanish you answer pure churches and neither options in Spanish have

Noemy Argueta | Sep 5, 2018
Eagle Community Credit Union | Sep 5, 2018

Yes, we have people who speak Spanish. To help you, please give your phone number and I'll get back to you soon. Thank you

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