Mattress Firm Morris Plains

Mary Tracey

Steffany was my sales person at the Morris Plains, NJ store. She gave me excellent attention on the type of mattress I needed. She had another couple who was in the store at the time and she told me to look around and she would get back to me which she did. I don't know how she did keeping tabs on both of us. While she was completing the sale with them, we decided on our choice. I didn't like the ones that were too high so she suggested getting lower box spring which was perfect She also gave me tips on how to air the mattress out when first delivered.It was delivered yesterday, July 26. The delivery men set it up and I had a good sleep last night . Steffany is a good salesperson without being pushing . .

yasmin martins

Steffany was absolutely a pleasure to work with. Knew exactly what she was doing. Helped with picking the perfect bed, told us how to handle the mattress etc. 10/10 will be coming back for more mattress! Thank you so much!

Kim Luer

Needed a new mattress for my daughter's (Age 15) loft. The sales associate, Kristopher was great. Very nice, helpful, knowledgeable and NOT pushy. Truly let her choose what she liked, and grave her the option to walk alone (with me) to try which ever she liked, and find the one that fit her best. There was a great many to choose from and she was able to try every one she wanted too and every pillow / mattress combination so she could find the set perfect for her. On a side note, while we were testing to see which ones she liked a group of 4 or 5 20 something like ear old guys came in needing (and I quote) "two queen size mattresses on the not expensive side, but we need them tonight". They were a little rowdy, but the sales employee handled the situation with grace and mercy, found them exactly what they needed at his store and called around to other stores to find one that had the other one they needed in stock. He rang them up for what they chose got the one from his warehouse area and the sent them to the other local store to pickup their other one. What could have been uncomfortable for my daughter and I was no big deal and entertaining to watch. Back to us, after my daughter found the best combination for her (loft, sleeping combination and back pain relief) he rang us up. The pillow was in stock and he got us a delivery date within 2 weeks. I will admit it was way more than I was hoping to spend, however I tested it as well and could instantly feel the difference between the style she chose and the "cheaper ones" the 20 somethings bought. I honestly believe that this will resolve the back problems she has been having, and the best part is 4 month trial period and the 10 year warranty on it. I highly recommend the Mattress Firm in Morris Plains, and sales associate Kristopher. Great service, easy to find (and park) location and the sales associate was fantastic.

Cara McNeil

Great experience. I had very little time to shop for mattress, sales rep (Adam) was extremely helpful, informative and quick! He honored online sale prices to get me a big discount on store price and a next day pick up. Would 10/10 recommend!