Supportonic

We require a prearranged discussion on the termination of a contract. We have incorporated this into our contract agreement that binds both the service provider and the client by laws.

We do allow our clients to interview the recruits before hiring them as we enable our clients to have complete control over the processes they outsource; however, our recruiting officers are capable and know the potential of each staff member, so they know exactly which ones.

Yes, we have customized ERP software that includes excellent CRM for all our processes which are also accessible by our respective clients to monitor our processes with total control.

We provide access to our clients to monitor the entire work process with arrangements that ensure your virtual presence makes the most significant impact and provides you with the span of control you need to ensure the success of your business. We leave no stone unturned when it comes to providing ways to monitor the working process, and if there are ways that our clients suggest, we will make sure to incorporate that into our monitoring systems.

Suppose you wish to get started with Supportonic as soon as possible. In that case, all you need to do is get in touch with us and book an appointment for a free consultation where you tell us what you need, and we provide you with the best options that will be ideally suited for your business. You can choose from there, and we will set everything up in the shortest time possible.

Since pricing depends on external factors such as government legislation and significant world events, it is safe to assume that prices and costing can fluctuate over time to accommodate any changes so that work processes are not compromised in any way possible. However, in the event of such changes, we will maintain complete transparency with our clients. There are no additional or hidden costs involved, and our transparency assures that entirely.

Our work processes are recorded regularly for three main reasons. Firstly it is used to keep track of clients for CRM. Documenting the work process is also essential for us to evaluate our staff to ensure peak performance. Lastly, it is used for training purposes to ensure the recruits know how every process plays out within the workplace.

Supportonic has its base of operations in Bangladesh, a strategic place to conduct outsourcing professionally. Bangladesh has been the ideal place to outsource business processes because of its trained experts, and it is known to be highly cost-effective compared to other countries. Our headquarters are located in California, from where we make sure everything is carried out smoothly.

Outsourcing your business process to offshore industries gives you much-needed space to grow, expand, and focus on the main goals of your business. For many reasons, the costs involved with outsourced services are much lower than general staffing. It also helps free up the time you put into managing and monitoring your employees and their processes. All these can scale up and prove beneficial for your business.