Performance Authority

Ray Rivoli

The temperature dropped down to single digits and my 2003 Chevy diesel would not start. I called Performance Authority and and spoke to Rock. Instead of suggesting I have my truck towed to his shop, he walked me through a technique to get it going. It started and is running fine. I appreciate him sharing his wealth of knowledge to get me back to work instead of making a few bucks on me. That's kind of integrity has my business in the future for sure. Ray

Jessica Micheletti

Great shop to work with. Got us in and out so much faster than we anticipated. Found the issue and got our rig fixed up at a price we were pleased with. Will definitely do business again. Thanks for an all around quality experience.

D Bell

Where to begin??? We are on a year long trip pulling our travel trailer with our 2003 Duramax. After leaving Wisconsin we made a path through the southwest and then headed towards the Pacific Northwest. As soon as we hit our first switch back we knew we had issues. We stopped in Phoenix AZ and were told it's fine. ( Almost 500 bucks). Stopped in Bakersfield CA and Chico CA and were told it's fine and put a tuner on it. We bought a Banks tuner and decided to do it in Bend. Low and behold it's not plug and play. We contacted the first diesel shop in Bend and were turned away. Contacted " Rock" at Performance Authority and was told bring it in today. After talking with Rock and Nate about having no power they pulled the truck in and in 20 min. They said the waste gate and turbo were shot. They immediately ordered a BD turbo and tracked it til it arrived. Showed up at the shop Friday morning and Rock and Nate jumped on the repair. They worked on it all Friday and even came in on Saturday to get us back on the road. So we left with a new turbo setup and Banks programmer installed. Prices were more than fair. They also took the time to educate me. Great guys and unmatched customer service. Thanks guys, Dustin

Jeff Barker

Had a major issue with my 11 6.7 pulling from out of town. These men were backed up 3 weeks and forced a way to help get my truck figured out, spending several hours working with my local Portland shop to get this things tuning and injector issue figured out and tried to get my out of there with a $100 bill that I couldn’t let happen. They were honest and more than anything, serious about my truck doing what it was supposed too! If I lived here, they would have my buisness. Great shop, great attitudes and great service all around! Thank you guys so much!!!!!