AAA Bend Service Center

Mary Arnold

I've been waiting for over a month for my new membership card. Have had to call twice. I have received the email version, but I don't always have my phone with me when I ride with others! What is up with that AAA???

Chris Patrick

Service and customer attention for your travel plans are excellent, but a bit sluggish.

Isaiah Marcy

Omg... Usually I'd have nothing but positive things to say about AAA all around. Had them for about 10 years. But this last time I needed roadside service...... Was so irritating and embarrassing. I was told I couldn't get a tow to my mechanic in redmond because it was to far. Yet it was only 13 miles away, and where they would tow it was back to my house which was 8 miles away. And what alot of good that did since I broke down in the first place. THEN it took them almost 4 hours to tow it, even know the tow truck driver said he had only 1 other call in the previous 24 hour period. Not happy this time.

Troy Bowen

We have had Triple A for 6 years. Today one of our vehicles broke down. My wife and I own a company. So we use our vehicle for both personal and commercial use for the business. All of our vehicles have our company logo on them. Triple A hired Abbas Towing out of terrebonne Oregon to tow our vehicle. The tow driver was rude. So he left. Worst tow company ever. During this time the Abbas Towing guy sent pictures of our truck to AAA. It has a flatbed on it. We live on a ranch and in the mountains. Everyone has a flatbed in central Oregon. I spoke to a manager at triple A his name was Mark. He informed me that Triple A had a policy that as long as you use your vehicle for personal use it’s covered. So triple A hired Trac towing out of Bend Oregon to tow my flatbed. After the tow company showes up. They said AAA won’t cover this tow because it’s a company vehicle. So I had to pay out of pocket $350.00 This company is horrible, they scam you out of your annual fee. Then make up the rules as they go along so they don’t have to cover anything! I have checked into Goodsam travel club. They have a better policy and way cheaper. Been around longer than triple A….. do not use this company, go to good Sam much more professional and honest!!