Dunkin'

Shane P

What a great stop at Dunkin- the ladies working were incredibly kind and it brightened my whole day!

Joseph Cawley

This is the worst run business I've ever seen in my life and I've been here about 30 times over a long period of time. The employees always try their best with what they're given, but whoever owns this store sets them up for failure. Never seen an owner in there and im confused why considering the state of this place

Andrew Brauer

No Loyalty - I eat lunch at this Dunkin Donuts almost every day, literally, between 12:45 and 1:00PM daily. A very simple and quick order: a grilled ham and cheese, a drink, and usually a couple donuts if they have any left (one for me and one to take home for my son). Today, December 22, I arrived at 1:02PM because I got stuck in traffic. They close at 1:00PM. When I went to the door and pulled on it, it was locked, that's when I realized it was 1:02. The shift supervisor, Christina, was beginning to mop the floor, which is not a problem because half the time when I get there, they have already mopped and set the chairs up on the tables. When Christina saw me she came to the door, looked at her phone, to evidently check the time, and gave me multiple "throat slashing" signs while saying, "We're closed! We're closed!", then turned around an went back to mopping. There was no mistaking who I was, I wear a company shirt and drive a company vehicle. When I am in for lunch, I often wait to be served, in addition, I often tell them to wait on others that are in a bigger hurry than me. Well, today all of that was forgotten and I understand it was after 1PM and past closing time. Every day they are scurrying to get out of there like people off a burning ship, and they are under no obligation to go "out of their way", but a little leniency and better customer service could have saved a loyal and daily customer. It's no wonder they are constantly turning over employees with this level of loyalty. I went next door to Subway, they wanted to take my money, which was quicker and less money than what I spend daily at Dunkin, and now they have a daily customer.

Mark Tachna

I did an online ordered for two Beyond Sausage croissants, one regular sausage plus donuts. When I got there, I looked in the bags to make sure that they had labeled the croissant sandwiches which they did not. I asked if they had stickers to put in them to identify (which they typically do) and they said that they can't do that. I asked if they had a marker to put a "V" on the vegetarian ones for identification. They said that they could not do that either. I replied back that they should. The response back to me was that I just needed to open each one up to identify which is which. I really don't like the idea of having to open up other peoples sandwiches. I got back home, opened up and identified which sandwich was which and that they put the wrong cheese on two of the sandwiches. I strongly recommend the staff comes up with a way to identify sandwiches that are vegetarian for customers and take time to read the orders. We had the donuts an hour after the sandwiches and they were hard and stale.