Lochwood Apartments

D Tow

All the people that gave bad reviews are bots not real people. I would love to move here one dayDwayne, thank you for your positive review of Lochwood Apartments! If you’re interested in learning more about our apartment homes, please don’t hesitate to reach out to our office.

Norman Walsh

Very poor place to live. From to the manager down to the leasing professionals. The one lady who actually worked as a janitorial personnel, then they decided she's now qualified to be a leasing professional...VERY BAD IDEA. She could never put a ticket in correctly or on time for them to fix your issue. She also had very bad customer service skills. Just a very terrible experience. Also, theybadvertised free heat at the apartments but that is not true. They have no heat in the winter, making it very difficult to deal with winter conditions...so I suggest you invest in a space heater if possible. Also, they have a very bad skillset when it comes to dealing with customer relations. I had a neighbor that would constantly play music after the 10pm cut off time, they would speak to them and the resident would continue to ignore your requests and do as they please. They do not have a 3 strike rule in this place as I had complained more than 10 times about these issues and nothing was done. Even to the point where I switched shifts and they resident still was very loud...complained finally to manager and she was also non helpful. They will raise your rent and will not do any renovations to the property...I just moved and made sure the apartment was up to their standards for vacating the property, they still charged me 75.00 for a smoke detector stating it was broken. When I know for a fact it was not...as you can see they are also money hungry and will do anything to steal from your deposit. I myself personally hadn't missed one payment but still allow people who are late on their rent to get their way...so as you can see they also don't value the good residents over the terrible ones.The only positive experience about this place was the maintenance pickup guy...but everyone else terrible. Everyone save yourself the headache...PLEASE DONT MOVE HERE!

Kiera Marie

Wonderful leasing office staff who are always available and friendly. Maintenance comes quick when you need them as well. Only adjustment is getting used to not being able to control your own heat and AC. However, it's a bonus that heat is included with rent ! Great, affordable apartments.

Prince Grayes

That last comment is a very poor judgement on this place. I've been here a year going on two. There's only one negative thing about this place, and that's the heat is pretty low during the winter so to still might need a heater. Other than that, everything is Gucci. Their customer service is always genuine and helpful when needed. They are professional but will work with you when certain problems occur if you let them know ahead of time. The ladies at the office are great, I've never had a bad comment to say about them. I always recommend this place when I hear someone wants to move. Just come in for yourself and see!