Mission Valley Ford Truck Sls

Ohad ben shushan

This place is HORRIBLE. Stuff are not motivated and CARELESS. Had my truck there over a week for a break light they didnt even touch it. Stuff are CARELESS, UNMOTIVATED, and dont give a F about customers experiance. All together ZERO rating.

Chris Conlon

Worst service of my life. We have been buying and leasing work vans and trucks here for the last 19 years. Brought one of our new vans in with transition issues. It took them 3 weeks to get it scheduled and another week to diagnose the issues. They ordered parts, another 3 weeks. Then 2 more week to get it scheduled because they only had one transmission tech. 2 weeks later after the repair it still does not work properly. The most frustrating part is through all this time they have never called me back to give any updates even though they take my number and promise to. Currently we are running 8 vehicles purchased here but no more once this van is finally fixed. This has been a bad joke. So 7 months later we finally got our van back. Two weeks later the transmission went out again in Dixon. Dixon Fords tech said somebody really messed up the repair. Said they would have it ready in 3 weeks which now seems fast after Mission Valley.

steven marshall

I don't normally post reviews but these guys are WORTH it. My F350 has been giving me troubles and decided to take it here after dealing with other dealers. They were very transparent and friendly and answered all the questions I had about my truck. Even though I live far from this dealer, I will continue to bring my F350 back for any of my service needs. Thanks Mission Valley for the quick and friendly service.

George Morales

They kept our vehicle for more than 2 weeks, every time I called in to ask, they didn't have a clue about the things they were supposed do with the truck, it was too much already. So I went there and asked them about it. Unfortunately they didn't fix the right rear sensor " they just cleaned the connectors" They didn't do the service, they didn't replaced the tire that we told them to. I will never Buy or Take a vehicle for service or repairs to this Ford dealer. it s shame that such a great brand is represented by a poor management.