Alameda County Water District

Category: Water treatment plant

Address: 43885 S Grimmer Blvd, Fremont, CA 94538, USA

Phone: +15106684200

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Ali Yadollahi

Aug 8, 2022

EXTREMELY rude customer service. I don't know if writing a review at Google will ever force this company to fix their customer service. I'm not even sure if there are other companies for water service at this district, so that they're at least forced to care about their reviews. I had to stop the service and their ill-designed website does not allow doing this! So, I had to call their customer service and the agent was completely rude!

Abraham Lopez ortiz

Sep 7, 2021

Easy and fast and got help to fix my account to pay online and free too It is not open for the public and it is only for a business account Call the number

Julia R

Feb 24, 2021

greatly appreciated Patty Her services was outstanding in every way. She’s very patience, , very polite and timely. She made my entire process comfortable and a pleasant experience. Never had a person with this exellent customer service!. Many thanks for your generous help and to follow up with the information i needed.

Gordon Zhang

Jan 16, 2019

The online login is full of bug. Tried to reset password but the link it sends does not work at all. Now I'm locked off my account now it's a very good new system!

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Questions & Answers

Can I find out an average of the previous tenants water bill at a specific address?

Susan Woodley | Sep 4, 2018
Kellan Meig'h | Sep 4, 2018

Nope. ACWD won't give that information out. Most apartments make you pay your garbage, water and sewer through a third party so you never really see the true bills.

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Is fremont water safe to drink?

Kolena Tolentino | Sep 4, 2018
Dudley Green | Sep 3, 2020

What kind of under-sink water filter do I need? What might I wish to remove from our water?

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