FedEx Office Print & Ship Center

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I was In/out in 5 min at 6 pm weekday. I have fair expectations for business and they met them, so 5 stars. I don't know what the bad reviews expect, a hug? Print jobs can be complicated and YOU need to make sure you have it formatted properly if you want to save time, otherwise it will take a few tries. The clerks make minimum wage in a beach town, so you expect them to be concierges or engineers? Come on. Have fair expectations for life.

Andy Acker

One of the appealing aspects of this place was that it was well-designed, had the office resources I needed and open late (11pm if memory serves). They've shrunk the layout, close at 9pm, and are gutting more and more of the "Kinkos" aspect that made the place great before bought by FedEx. At least the staff are friendly.

Jordan Dewitt

Don't expect them to be nice or helpful. If you obviously need help, they'll look the other way. So you ask politely "could you help me please?" The workers response was extremely rude, and not helpful, so I decided I was my best bet.

Mike X

Totally understaffed, avoid or show up at off peak hours or you’ll be waiting for hours. Came by at 12 to pick up a package that was held there, stuck behind 8 customers who all had complicated shipping or print needs, only ONE EMPLOYEE. 🙄 FEDEX capitola: Who knew, the lunch hour might be busy, we’ll just staff the entire store with one stressed out employee. 😩👌